Senior Product Manager - Education

Hyland•,

8d•$130,000 - $150,000•Remote

About The Position

The Senior Product Manager - Education connects product strategy, execution, and customer adoption for products serving the education market. This role aligns technical implementation with business objectives, ensuring that product priorities, sequencing, and delivery reflect market needs. By working across teams and incorporating insights from partner institutions, this role delivers solutions that address complex, real-world operational challenges. Operating within a product-led model, this role is expected to take ownership of outcomes — working across functions to identify the right problems and deliver solutions that succeed in practice.

Requirements

Bachelor's degree or equivalent experience with proven experience in product management within a technology or SaaS environment, managing products across the full lifecycle from concept through delivery and adoption
Demonstrated ability to operate in complex, cross-functional environments, working across product, engineering, and customer-facing teams to drive outcomes
Ability to manage prioritization across competing needs, balancing customer impact, business objectives, and technical constraints; proven track record of bringing structure to ambiguous situations and ensuring follow-through
Strong analytical thinking and sound decision-making skills with experience using data to inform product, business, or operational decisions
Ability to influence and align stakeholders without direct authority; strong communication skills with the ability to work effectively with cross-functional teams at various levels

Nice To Haves

Experience working within education environments (higher education or K-12), with familiarity in domains such as admissions, financial aid, student records, or student services
Experience designing or improving operational workflows in complex environments, particularly where processes are manual, fragmented, or span multiple systems
Experience working closely with customers or field teams to understand how solutions are adopted and used in practice
Ability to connect work across multiple teams or product areas, ensuring consistency and alignment within a broader product ecosystem
Interest in how institutions use data and workflows to improve decision-making and operational outcomes

Responsibilities

Define and evolve product workflows across key education domains such as admissions, financial aid, and student services; partner with customers and field teams to ensure workflows reflect the real-world needs of educational institutions
Work across product, engineering, and customer-facing teams to translate business priorities into clear product direction and executable plans; collaborate closely with engineering to define solutions that are scalable and consistent across the broader product ecosystem
Maintain visibility into product priorities, customer commitments, and delivery risks; ensure the right context is available for prioritization and sound decision-making
Lead prioritization and planning discussions; frame tradeoffs and challenge misalignment between planned work, customer needs, and execution
Partner with sales, marketing, and solution teams to shape go-to-market plans; ensure product capabilities, positioning, and timing align with how institutions evaluate, buy, and adopt solutions
Take ownership of outcomes across the full product lifecycle from concept through delivery and adoption; use data to make informed decisions that drive measurable results