Senior Product Manager-Digital Experience

Newrez•Coppell, NY

1d•Onsite

About The Position

The Senior Product Manager - Digital Experience is responsible for driving strategy, execution, and optimization across our diverse portfolio of Newrez-owned consumer websites, including Newrez.com, and direct-to-customer experiences. This individual oversees the full product lifecycle of these digital properties, ensuring they deliver best‑in‑class user experiences that drive borrower engagement, lead generation, and business growth. The Senior Product Manager - Digital Experience serves as the primary product owner for the website CMS platform, partners closely with Digital Marketing, Direct-to-Consumer Lending, and Operations stakeholders, and ensures delivery of scalable, data-driven digital experiences.

Requirements

Bachelor’s degree in Business, Marketing, Computer Science, or a related field; MBA or equivalent experience preferred.
Minimum 5 years of experience managing digital products, websites, or platforms at scale.
Proven success leading end‑to‑end product lifecycle from strategy through delivery and optimization.
Experience managing multiple enterprise‑level web properties and CMS platforms (e.g., Adobe Experience Manager, Sitecore, Optimizely, WordPress).
Strong understanding of digital analytics, SEO, and conversion optimization.
Demonstrated ability to translate business needs and customer insights into actionable product requirements.
Excellent collaboration, stakeholder management, and communication skills across cross‑functional teams.
Strong analytical and problem‑solving skills with attention to data‑driven decision‑making.
Comfortable working in a fast‑paced, matrixed environment with competing priorities.
Strong verbal communication skills; strong writing and composition abilities.
Strong interpersonal skills with the ability to develop and maintain effective and professional relationships across the organization and with customers.
Strong influencing and negotiation skills; consultative and collaborative work style.
Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment.
Strong project management and time management capability.
Self-directed and comfortable working with ambiguity and uncertainty.
High degree of professional maturity, integrity, ability to maintain confidential data and information.
High degree of business acumen; strong technical aptitude.
Employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.

Responsibilities

Lead strategy, roadmap, and execution for Newrez.com and a portfolio of consumer-facing Newrez websites.
Serve as product owner for the enterprise CMS platform, managing scalable site architecture and deployment across dozens of digital properties.
Define and track KPIs for traffic growth, conversion optimization, and customer engagement.
Partner with Digital Marketing and Direct-to-Consumer Lending to enhance lead generation and borrower funnel performance.
Translate business goals, customer insights, and data analytics into prioritized feature requirements and enhancements.
Collaborate with cross-functional teams including Engineering, UX, Design, and Operations for delivery of high-quality digital experiences.
Champion SEO, accessibility, compliance, and performance excellence across all sites.
Implement governance frameworks and standardized content workflows to drive consistency and efficiency.
Monitor industry trends and emerging technologies to inform digital innovation and continuous improvement.
Ability to effectively and accurately convey information to others.
Performs related duties as assigned by management.