Senior Product Manager - Conversion

Redfin • Seattle, WA

1d • Hybrid

About The Position

This position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA every Tuesday and Wednesday, and remote all other days. This position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA every Tuesday and Wednesday, and remote all other days. Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-ownership, renting, and financing process. The Customer Growth team is the engine behind Redfin's demand generation. We convert Redfin's 50M+ unique monthly visitors into agent and mortgage demand across our buy, sell, and mortgage businesses. From tour scheduling to offer submission to mortgage lead gen, we own the conversion flows that connect users with Redfin real estate agents and Rocket Mortgage bankers. We move fast, running a high volume of A/B experiments while also making bigger bets on new contact channels. Since these opportunities are so fundamental to Redfin's overall success, this role will collaborate closely with teams across Redfin and Rocket. That’s where you come in. We're looking for a talented Senior Product Manager I to drive the next wave of customer growth. Your vision and solutions will directly and significantly impact Redfin's profitability. You'll own key parts of the conversion funnel, turning visitors into contacts for our agents and bankers. You'll balance iterative experiments with bigger bets across many layers of risk and ambiguity.

Requirements

• Passionate about Redfin's mission.
• 5+ years of Product Management experience working with a team to build and deliver new products or experiences.
• Able to influence executives and entry-level employees alike across multiple functions.
• A Learner. You’ve demonstrated an ability to quickly develop subject matter expertise in a complex area.
• Someone with deep customer empathy. You can listen to users, understand their key problems, and develop intuitive solutions to these problems.
• You have a track record of working on innovative problems that are ambiguous at the outset, simplifying complexity into something actionable.
• Great communicator. You can distill a challenging problem into its essential elements, and clearly communicate your vision to the team and executives.
• Analytical. You’re data-driven at your core, and aren’t afraid of rolling up your sleeves to take on a complicated analysis. You are able to articulate complex issues in a simple way.

Nice To Haves

• Preferably with previous experience with conversion Product Management and a deep understanding of A/B testing.

Responsibilities

• Build a vision and product strategy, while driving a cross functional and leadership alignment.
• Run a high-velocity experimentation program. You’ll design, execute, and learn from A/B tests to continuously improve conversion rates.
• Forge roadmaps, requirements, and product designs, setting concrete goals to measure team success.
• Work with stakeholders across businesses to build a cohesive experience, navigate tradeoffs, and drive business results.
• Define and execute on the product roadmap for your team, rallying a cross-functional team of engineers, designers, marketers, and analysts to ship world-class products.
• Influence engineering leaders on technical directions that have strategic impact.
• Dive deep into data with analysts to offer critical insights and execute on product improvements.
• Effectively communicate progress, outcomes, and recommendations to executives through clearly written narratives and reviews.
• Improve the company’s best practices and mechanisms as a senior Product leader on the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees