Senior Product Manager, Connected Living

Comcast • Philadelphia, PA

13h • Hybrid

About The Position

Families today face a growing number of physical and digital risks, yet protection experiences remain fragmented across multiple devices, apps, and services. We believe protecting what matters most should be intelligent, effortless, and always available. We are seeking a visionary Senior Product Manager to help shape the future of connected protection for millions of households. Leveraging the unique intelligence of our network, connected devices, and mobile experiences, you will define products that seamlessly safeguard homes, devices, and families, whether they are at home or on the go. Our portfolio spans smart home security powered by WiFi intelligence, cybersecurity that protects customers from online threats, and family safety experiences that promote healthier digital habits and greater peace of mind. This is an opportunity to create what protection looks like by delivering proactive, personalized experiences that anticipate customer needs. In this role, you will define product strategy, identify unmet customer needs, craft product roadmaps, and partner across engineering, design, marketing, and business teams to deliver customer experiences at scale. If you are passionate about solving meaningful customer problems and building products that make a real difference in people's everyday lives, we would love to hear from you.

Requirements

• A product pro. You know how to identify customer needs, determine problems to solve, and translate them to feature requirements that become user stories in a prioritized product backlog.
• You work cross-functionally with your design and engineering partners, providing clear direction on the “what” and “why” but giving them a strong voice to define the “how”.
• You consider how to measure the impact and success of your features and use that data to inform what you build next.
• A customer-centric, data-driven strategist. You keep the customer at the center of what you do.
• You take time to understand the customer and market by digging into the data, research, and talking to breathing, living customers.
• You synthesize this info to define core customer needs, problems to solve, and solutions to build.
• Action- and execution-oriented. You aren’t afraid to ask questions in a room with many people to get to the information you need.
• You can negotiate an array of constraints, guidelines, and business rules as you define your experience requirements…all without sacrificing what’s right for the customers.
• You know how to roll with the punches, find the path forward as the landscape changes, clearly communicate, and bring all impacted partners along with you.
• A relationship builder. You know that relationships drive your ability to succeed.
• You understand the value of listening first, then talking; of giving consistently and receiving occasionally.
• You’ve seen how strong cross-team collaboration and partnership yields the best outcomes.
• Data Analysis
• Identifying Opportunities
• Mobile Applications
• Product Backlog Management
• Product Requirements
• Product Strategies
• Project Stakeholder Management

Nice To Haves

• 3-5 years in product management or product marketing roles.
• Digital background working on consumer-facing mobile apps
• Ability to lead end-to-end deliveries of high-quality products and experiences leveraging agile product development and experimentation.
• Ability to perform within a closely-knit team and improve the execution of your teammates.
• Data literate and comfortable with data analysis
• A self-motivated & quick learner ready to dig in
• Bachelor's Degree or equivalent business experience
• Generally requires 3-5 years related work experience.
• We would also love to hear your explanation as to why your unique experience would make the team more successful; if you don’t quite fit the mold, apply anyway.

Responsibilities

• Define product requirements for new products, features, and use cases; define acceptance criteria for each
• Own development across the entire product lifecycle phases – product discovery, definition, development, delivery, deployment, and optimization.
• Coordinate closely with engineering and program leads to ensure alignment between technical, business, and field teams on product features and releases.
• Keep up to date on the technology and market trends; identify and evaluate new product ideas or strategic product extensions
• Contribute to the product vision across the team and the organization.
• Collaborate with cross-functional teams and partners to define and lead product roadmaps and to deliver on them.
• Work with engineering to prioritize and groom the backlog and assist in sprint planning
• Keep track of product performance through data collection and analysis; build and maintain dashboards to monitor product use and performance.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior