Senior Product Manager, Clinical Digital Insights

Intuitive•Peachtree Corners, GA

About The Position

This role manages the identification of needs and the development of features to support the digital needs of clinical specialists such as General Surgeons, Colorectal Surgeons, Thoracic Surgeons, Hepatobilliary Surgeons, Bariatric Surgeons, Gynecologists, Urologists, and Oncologists within the Intuitive digital ecosystem. The position involves conducting market and user research, making product proposals, writing product requirements, and guiding products through development and design. Collaboration with product marketing for successful launches and ongoing product lifecycle support is key. The role also requires partnering with design and engineering teams, as well as other internal stakeholders, throughout the product lifecycle to ensure successful product launch and adoption.

Requirements

Minimum Bachelor’s degree required.
Minimum 4 or more years professional experience in product management, marketing, sales, customer service, engineering, operations, logistics, or equivalent role.
Experience in surgical equipment preferred.
Demonstrated interest in healthcare, hospital operations, and medical devices.
Good written and verbal communications skills.
Ability to communicate in a clear, concise, professional manner.
Excellent teamwork skills with proven ability to collaborate across multiple disciplines to ensure product success and ability to influence cross-functional teams without formal authority.
Ability to lead in bridging communication between engineering, design, marketing, sales, and customers.
Presentation skills to internal & external audiences including leaders at the VP level.
Self-directed with awareness to proactively seek advice when needed.
Quantitative mindset, proven ability to investigate open-ended problems and work cross-functionally to implement initiatives.
Demonstrated ability to work creatively amidst competing priorities.
Ability to prioritize and smoothly manage multiple competing deadlines and tasks.
Strong knowledge of the MS Office product suite.
Ability to travel up to 25%, including international.

Nice To Haves

MBA strongly preferred.

Responsibilities

Understand and identify opportunities to better serve a selection of clinical specialists (initially focused on mastectomy procedures).
Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.
Focus on needs and opportunities across pre-operative, intra-operative, and post-operative experiences to improve patient care.
Develop the business justification for new products and features by working with customers and company stakeholders.
Develop business analyses, including competitive assessments, to facilitate sound data-driven decision making.
Create recommendations for features and capabilities to meet specific surgeon needs in the My Intuitive platform.
Use qualitative and quantitative market research methods and direct customer interviews and observations to develop insights that inform the product roadmap.
Refine requirements with feedback from customers, clinical sales, and clinical development engineering.
Lead cross-functional product teams including engineering, sales, and marketing to execute against the product plan.
Represent product management in the product development process, complete deliverables such as market requirements and product requirements documents, and facilitate tradeoff discussions with design teams.
Engage with Human Factors and Interaction Design partners by establishing design requirements, prioritizing design efforts, coordinating design reviews, and documenting and communicating design decisions.
Convey product value proposition to global marketing for global product positioning and messaging.
Measure product success by monitoring product adoption and seeking post-launch product feedback.
Develop a deep understanding of surgical treatments for applicable indications, including monitoring clinical literature, attending medical society meetings, and engaging with physician key opinion leaders (KOLs).
Collaboratively develop global product commercialization plans with regional marketing and commercial teams.
Understand competitive, emerging, and complementary technology and its potential impact on Intuitive’s product lines.
Work with product engineering and business development teams to evaluate new technologies and prioritize the new business development pipeline.
Monitor and prioritize product quality issues.
Work on cross-functional teams to resolve product issues and critical customer issues.
Participate in product education program development and support sustaining product activities, including end of life.