Senior Product Manager, Application Services

Nexcess

About The Position

We are looking for a Senior Product Manager to own our application services portfolio. Your scope will span edge services (CDN, load balancing, edge compute, performance optimization), application security (WAF, DDoS mitigation, bot management, API protection), and compliance and security operations (SOC, SIEM, vulnerability management, compliance frameworks such as PCI-DSS and HIPAA). This is a broad role, but the through-line is clear: you own the products that sit between our customers' infrastructure and the outside world. Everything that touches traffic delivery, application protection, threat mitigation, and regulatory readiness falls within your orbit. You will form and drive the strategy for these product areas, own the end-to-end product lifecycle, and define how application services come together as a cohesive, differentiated offering. You will own the revenue strategy, Net Revenue Retention (NRR), and the enterprise customer experience across these lines.

Requirements

7+ years of product management experience in edge services, CDN, application security, or cloud security.
Deep technical fluency across at least two of the following: CDN/edge compute, WAF/DDoS/bot management, load balancing, compliance frameworks (PCI-DSS, HIPAA, SOC 2), or security operations (SOC, SIEM, vulnerability management).
Experience managing a product portfolio that spans multiple product lines, not just a single feature area.
Track record of owning a P&L or revenue line for a security or edge product.
Experience building products for enterprise buyers with complex compliance, procurement, and integration requirements.
Strong commercial instinct: you understand pricing, bundling, attach rates, NRR, and how security and edge products drive platform value.
Comfort operating in build-vs-buy environments where vendor partnerships and integrations are as important as in-house development.
Excellent written and verbal communication skills.

Nice To Haves

Experience at a CDN, edge, or security company (Cloudflare, Akamai, Fastly, Imperva, F5) or a cloud provider with a meaningful edge/security portfolio.
Familiarity with emerging edge capabilities such as edge compute/functions, serverless at the edge, and AI-driven threat detection.
Experience with WAAP (Web Application and API Protection) as a converging product category.
Background in managed security services or compliance-as-a-service models.
Experience translating compliance frameworks into productized solutions rather than one-off professional services engagements.
History of working with channel partners, resellers, or technology alliances in the security space.

Responsibilities

Define and drive the product strategy across edge services, application security, and compliance.
Build a multi-year roadmap that positions application services as a platform differentiator, not just a feature checklist.
Identify where to build, buy, or partner across the edge and security ecosystem (CDN providers, WAF engines, bot detection, compliance tooling, threat intelligence feeds).
Conduct competitive analysis across CDN/edge providers, WAAP (Web Application and API Protection) vendors, and compliance platforms to inform positioning and prioritization.
Translate evolving threat landscapes, compliance requirements, and performance demands into clear product direction.
Own the full product lifecycle from discovery through delivery, adoption, and iteration across a diverse set of product surfaces.
Define how edge, security, and compliance capabilities integrate into the broader cloud platform rather than existing as siloed add-ons.
Drive product decisions across a mix of build-vs-buy, vendor integration, and in-house development.
Define requirements, write specifications, and drive execution with engineering, design, and go-to-market teams.
Make trade-off decisions across scope, timeline, and technical debt with confidence.
Own the revenue strategy for application services, including pricing, packaging, bundling, and expansion motions.
Drive NRR through upsell, cross-sell, and retention-focused product improvements.
Partner with sales and solutions teams to shape deal strategy for enterprise accounts, particularly in compliance-sensitive verticals.
Define and track product-level financial metrics (Annual Recurring Revenue (ARR), attach rates, gross margin, customer lifetime value).
Understand how application services drive platform stickiness and reduce churn.
Deeply understand the security and compliance needs of enterprise buyers across regulated industries (healthcare, financial services, retail, ad-tech).
Translate pain points such as compliance audit burden, evolving threat vectors, performance at the edge, and vendor sprawl into product strategy.
Engage directly with customers, partners, and the security community to validate direction and gather signal.
Build feedback loops with solutions architects, support, and managed security operations to inform the roadmap.
Work directly with engineering leadership to influence architecture decisions across the application services stack.
Collaborate with marketing on positioning, messaging, and go-to-market strategy for application services.
Align with other product managers across the platform (cloud hosting, networking, storage) to ensure platform coherence.
Partner with compliance and legal teams to translate regulatory requirements into product capabilities.

Benefits

Own a broad, high-impact product portfolio at the intersection of performance, security, and compliance.
Work with enterprises running real workloads in regulated industries with real security and compliance requirements.
Shape how application services are delivered as part of an integrated cloud platform, not as a standalone point solution.
Help define what managed edge and security looks like for the next generation of infrastructure buyers.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume