Senior Product Manager, Authorization Services

Oscar Health•Los Angeles, CA

6h•Hybrid

About The Position

Oscar is looking for a Senior Product Manager to help transform how healthcare authorizations work—one of the most complex, costly, and frustrating parts of the payer ecosystem. Today, prior authorization creates friction across the system: members face delays in care, providers navigate administrative burden, and payers incur significant operational cost. Our mission is to fundamentally redesign this experience. You will be part of the Authorization Services team, which is rethinking utilization management from a reactive approval process into a proactive, intelligent system that guides members to the right care—while minimizing or eliminating the need for manual authorization altogether. This is a high-impact, high-visibility role at the center of Oscar’s next phase of innovation—and one of the highest-leverage opportunities at Oscar to apply AI to core healthcare workflows. You’ll build and scale decisioning systems (e.g., auto-approvals, intelligent routing, proactive guidance) that improve member and provider experience and drive meaningful cost efficiency. For PMs looking to develop as AI-first product leaders, this is a unique opportunity to work on high-stakes applications of AI in healthcare.

Requirements

6+ years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role.
4+ years of experience in driving rigorous prioritization processes.
4+ years of experience with tech systems and understanding basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL.
2+ years of experience leading complex, cross-domain initiatives.
2+ years of experience root-causing ambiguous problems, building roadmaps towards a solution, and successfully executing against that roadmap.
Compliance with all applicable laws and regulations.
Other duties as assigned.

Nice To Haves

Technical background or experience working on complex, technical systems.
Experience in healthcare, particularly payer or provider workflows.
Experience building or scaling AI/ML-driven products.

Responsibilities

Develop product strategy: Define the vision and roadmap for Authorization Services, identifying opportunities to improve member experience, reduce provider burden, and drive payer efficiency.
Lead discovery: Partner with Operations, Clinical, and Provider teams to deeply understand user needs, identify high-impact problems, and validate solutions.
Execute development: Work closely with Engineering, Design, and Data Science to build and launch high-quality, scalable products, including AI-driven decisioning systems.
Drive cross-functional collaboration: Collaborate with Operations, Legal, Compliance, and external partners to ensure solutions are operationally viable, compliant, and effectively delivered.
Measure and iterate: Define success metrics (e.g., auto-approval rate, turnaround time, operational efficiency), generate insights with Data partners, and continuously refine the product strategy.
Shape the future of the platform: Contribute to how AI and decisioning systems are applied across Oscar’s core insurance workflows.
Compliance with all applicable laws and regulations.
Other duties as assigned.