Senior Product Manager - AI-Led Mainframe Managed Services

Ensono

1d • $116,000 - $168,000 • Hybrid

About The Position

Ensono’s Mainframe as a Service (MFaaS) suite is a durable, mission-critical managed service platform. This role focuses on evolving and commercializing that portfolio by incorporating AI capabilities and next-generation platform innovations, turning intelligence into marketable offers. The position translates existing and emerging capabilities into productized, monetized services, updating service definitions, pricing models, packaging, and positioning. It operates at the intersection of product management, pricing strategy, and service commercialization, ensuring the managed services portfolio shifts from custom delivery to repeatable, scalable offerings with clear economic models grounded in an AI-First operating model. The role involves setting the roadmap, aligning stakeholders, and owning outcomes.

Requirements

• 7–10+ years in Product Management or Service Portfolio Management, with clear ownership of commercial offer development in a managed services or technology services environment.
• Managed services background — strong experience across mainframe, infrastructure, or SRE services, and an understanding of how managed service offers are structured, sold, and delivered.
• Pricing & commercialization expertise — a proven track record of productizing services (custom → standardized) and developing or influencing costing and pricing models.
• Commercial and financial acumen — cost-to-serve modeling, pricing strategy, and margin optimization.
• Translation skill — you turn technical capability into clear packaging and sellable value propositions without losing either the technical or the business audience.
• AI-enabled delivery fluency — enough understanding of automation and AI efficiencies to reshape cost-to-serve and service design (this role applies AI to commercialization; it does not define the underlying AI capability).
• Cross-organizational experience — you’ve worked across Product, Finance, and Delivery, and can drive alignment between them.
• Clear communicator — you can run a cross-functional meeting across pricing, finance, delivery, and sales and make sure everyone leaves knowing the decision and who owns what.
• Ownership mindset — you drive the roadmap forward, manage dependencies, and don’t wait for blockers to resolve themselves.
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field — or equivalent demonstrated experience.

Nice To Haves

• Mainframe ecosystem (IBM Z, z/OS, CICS, Db2); IBM LinuxONE experience a plus.
• Infrastructure Managed Services and/or SRE or Application Services.
• Familiarity with AI-enabled delivery (AIOps, automation, developer productivity).
• Vendor ecosystem familiarity (IBM, ISVs, observability, security, and DevOps tooling).
• Familiarity with next-generation mainframe platform capabilities (e.g., Telum, Spyre, embedded AI processing).

Responsibilities

• Adapt and evolve existing managed service offerings (e.g., MFaaS) to reflect new platform capabilities (e.g., Telum, Spyre) and AI-enabled delivery improvements such as automation and productivity gains.
• Update and maintain service descriptions, SOW constructs, and feature definitions.
• Ensure offerings remain market-relevant, clearly defined, and differentiated.
• Keep every offering grounded in commercial reality: customer need, market timing, and Ensono’s right to win.
• Co-develop and refine costing and pricing models in partnership with Product Pricing and Operations.
• Transition constructs toward standardized, scalable pricing approaches with forward-looking economics.
• Incorporate automation and AI-driven efficiencies into cost-to-serve models.
• Build and maintain pricing frameworks, SKU structures, and packaging tiers and bundles.
• Ensure all offerings are profitable, repeatable, and defensible in the market.
• Productize services into clear, sellable offerings — core vs. add-on capabilities, tiered service levels, and optional enhancements driven by AI or platform features.
• Translate technical capabilities into client-understandable value propositions and measurable business outcomes (cost savings, productivity, risk reduction).
• Develop standardized proposal constructs and pricing guidance for Sales.
• Own and maintain the commercialization roadmap across the full MFaaS portfolio.
• Prioritize based on customer impact, commercial potential, and delivery feasibility.
• Ensure every roadmap item has a clear, documented answer to “Why this? Why us? Why now?”.
• Manage the full product lifecycle from ideation through commercial availability to retirement.
• Assess and incorporate third-party vendor capabilities into service offerings, evaluating fit for integration, differentiation, and margin impact.
• Define how vendor technologies are packaged within managed services, priced and monetized, and positioned vs. alternatives (SaaS, ISVs, native tools).
• Manage product-level relationships with key technology partners to ensure alignment with roadmap and commercial goals.
• Ensure Ensono maintains a cohesive “wrapper” and value layer across vendor-dependent services.
• Identify opportunities to package and monetize industry use cases using new platform-level capabilities.
• Translate hardware and software advancements (e.g., embedded AI processing) into new service features, differentiated offerings, and incremental revenue streams.
• Work with Engineering and Architecture to ensure offerings are deployable, operationally supported, and ready for scale.
• Develop and maintain product positioning, messaging, sales enablement materials, and offer definitions for pipeline and deal structuring.
• Partner with Sales to move from point-product or custom solutioning toward outcomes-led selling of standardized offerings.
• Support deal cycles with pricing guidance, packaging recommendations, and commercial clarity.
• Conduct ongoing customer discovery to validate assumptions, test positioning, and surface unmet needs.
• Monitor the competitive landscape across managed services, AI-enabled delivery, and platform alternatives.
• Turn market signals into roadmap and packaging decisions — not just decks.
• Act as the bridge across Product & Consulting lines of business, Pricing & Finance, Delivery/Operations, and Sales.
• Ensure alignment between what is sold, how it is priced, and how it is delivered.
• Drive consistency across portfolio definitions and commercial models — and drive decisions rather than waiting for them.

Benefits

• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Senior