Senior Product Engineer, Accessibility

Humana•Work at Home - Kentucky, KY

1d•$106,900 - $147,000•Remote

About The Position

Humana’s Digital Health Platform (DHP) Product Engineering team builds shared foundations for consumer digital experiences, including accessibility tooling. The Senior Product Engineer, Accessibility owns products that help Humana teams build accessible web and mobile experiences from the start. Product teams across Humana are the customers of these accessibility products, and the work benefits Humana members and patients. The role sets direction for products such as automated accessibility testing in pipelines, accessibility linters, accessibility health dashboards, and AI agent skills. It involves building these products alongside product engineers, rolling out and integrating commercial accessibility testing tools, measuring adoption and outcomes, and enabling teams through guidance, checklists, training, and office hours. The role also contributes to Humana’s Digital Accessibility Program, which is organized around reusable instructions, or “skills,” followed by AI agents. The employee will use existing skills, create new ones, and deliver skills for other teams to use. The position also maintains accessibility policies and standards, coordinates audits, supplies technical evidence to legal partners for compliance reviews and complaint responses, administers vendors, and helps Procurement assess consumer-facing software and vendor accessibility documentation. Candidates with disabilities, including people who use assistive technology daily, are welcome; Humana supports IAAP certification for those who do not already hold it. This is a remote position with occasional travel to Humana offices for training or meetings. Home or hybrid home/office employees must provide internet service with at least 25 Mbps download and 10 Mbps upload, and work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information. The position is scheduled for 40 hours per week. The stated annual base pay range is $106,900–$147,000, with eligibility for a bonus incentive plan.

Requirements

Bachelor’s degree in Computer Science, Human-Computer Interaction, or a related field.
At least 5 years designing, developing, and testing software, including at least 3 years focused on digital accessibility and testing with screen readers such as NVDA, VoiceOver, and TalkBack.
At least 2 years building or rolling out accessibility capabilities adopted by teams beyond the candidate’s own team, such as pipeline checks.
At least 2 years building automated accessibility tests in JavaScript or TypeScript using Playwright or similar tools and running them in CI/CD pipelines.
Working knowledge of WCAG 2.2 AA, the ADA, Section 504, and Section 508.
Ability to influence engineers and teams outside the reporting chain through clear guidance, examples, and follow-through.
Ability to write clearly for engineers, legal partners, and senior leaders, adjusting the level of detail for each audience.
Ability to manage multiple requests and communicate early and plainly when work will be late.
Ability to bring structure to ambiguous problems and developing processes.

Nice To Haves

Experience owning a product roadmap and tying work to measured results.
Experience building AI agent skills, prompts, or Model Context Protocol (MCP) integrations.
Experience running third-party accessibility audits, including scoping, findings triage, retesting, and Accessibility Conformance Report (ACR) production.
Experience reviewing vendors’ VPATs or ACRs during software procurement.
IAAP certification (CPACC, WAS, or CPWA).

Responsibilities

Set the direction and roadmap for accessibility products, propose roadmap work, and write user stories.
Build and maintain automated accessibility tests, scan rules, CI integrations, and AI agent skills; run spikes and prototypes before committing to full implementations.
Roll out, configure, and integrate commercial accessibility testing tools so product teams can adopt them with little effort.
Track adoption and outcome measures, such as the share of teams with pipeline accessibility checks and the time required to close critical findings, and use results in roadmap decisions.
Enable product teams by integrating checks into editors, pipelines, and agent workflows; maintain developer checklists; provide specific remediation guidance; and run training and office hours.
Test web and mobile experiences using screen readers, keyboard-only navigation, magnification, and voice control.
Maintain the Digital Accessibility Policy, Standards, and Conformance Statement.
Coordinate audits with the audit vendor.
Provide technical evidence to Humana’s legal partners for compliance reviews and complaint responses, and handle vendor administration.
Help Procurement assess consumer-facing software, including software evaluations, contract negotiations, and reviews of vendors’ VPATs.