Senior Product Designer

Urban Ridge Supplies•New York, NY

About The Position

Aion is hiring a product designer who treats UX and UI as one craft, translating ambiguous problems into clear flows and polished, intentional screens. The role focuses on creating software that feels complete and intuitive, with careful attention to every pixel, word, transition, component state, and edge case. The designer will conduct and apply user research, define problems and success measures, create end-to-end journeys and interaction models, and own the visual layer. They will build and evolve the design system, specify interactions and motion for implementation, review shipped work at high detail, and test with real users to refine the product. The role also involves designing AI interfaces for non-deterministic, streamed, and sometimes incorrect output, with patterns that keep users in control and communicate trust through clarity.

Requirements

  • At least 6 years of product design experience.
  • Experience shipping complex products end to end.
  • Ability to conduct user interviews, contextual inquiry, and usability testing independently and translate research into decisions.
  • Ability to define user needs, jobs to be done, and success measures before designing screens.
  • Experience creating end-to-end journey maps and service blueprints.
  • Ability to create and test task flows and wireframes that account for branches, edge cases, and errors.
  • Knowledge of information architecture, content models, navigation, and labelling, including validation with card sorts and tree tests.
  • Knowledge of interaction design, including mental models, affordances, feedback, and system status.
  • Experience with heuristic reviews and usability metrics such as task success, time on task, and error rate.
  • Strong visual hierarchy skills using scale, weight, contrast, and space.
  • Typography expertise, including type scales, optical sizes, tracking, tabular figures, and layouts that support larger text sizes.
  • Layout skills involving grids, spacing scales, pixel alignment, and optical corrections.
  • Ability to create semantic colour systems for light and dark themes and perceptually even palettes in OKLCH or Display P3.
  • Knowledge of depth and materials, including elevation, shadows, translucency, blur, corner curves, and radii.
  • Ability to design all component states, including default, hover, pressed, focus, selected, disabled, loading, and error.
  • Design system experience with primitive and semantic tokens, variables, modes, component variants, and useful documentation.
  • Iconography skills involving consistent grids, strokes, and corner language, with icons legible at small sizes.
  • Motion design skills involving fluid, interruptible movement, momentum, and clear choreography.
  • Deep knowledge of desktop, web, and mobile platform conventions and judgment about when to depart from them.
  • Ability to design for WCAG 2.2 AA accessibility from the start, including contrast, focus order, larger text, reduced motion, and screen-reader labels.
  • Expert-level Figma skills, including variables and modes, component properties, auto layout, advanced prototyping, and Figma Motion.
  • Ability to use After Effects, Rive, or ProtoPie when interactions need to be experienced rather than described.
  • Ability to design interfaces for non-deterministic and streamed AI output, including cases where output may be wrong.

Nice To Haves

  • Illustration, iconography, or brand identity work.
  • Industrial, print, or type design experience where tolerances are unforgiving.
  • Experience with dense professional tools such as editors, dashboards, or developer products.
  • Public work such as writing, talks, or side projects.

Responsibilities

  • Turn ambiguous problems into clear flows, information architecture, and interaction models.
  • Design every screen state, including empty, loading, partial, error, and unlisted edge cases.
  • Own typography, layout, colour, iconography, and visual hierarchy.
  • Specify interactions and motion precisely enough for engineers to implement as designed.
  • Build and evolve the design system.
  • Review shipped work at 1× and 2×, catching alignment, easing, and clipping issues.
  • Test with real users and iterate toward simpler, clearer solutions.
  • Plan and conduct user interviews, contextual inquiry, and usability testing, turning findings into decisions.
  • Define user needs, jobs to be done, and success measures before screen design begins.
  • Create journey maps and service blueprints covering touchpoints, handoffs, and failure paths.
  • Create and test task flows and wireframes that address branches, edge cases, and errors.
  • Develop and validate information architecture, content models, navigation, and labelling.
  • Design consistent interactions using mental models, affordances, feedback, and system status.
  • Evaluate designs through heuristic reviews and usability metrics.
  • Design AI interfaces for non-deterministic, streamed, and sometimes incorrect output.
  • Create AI interaction patterns for review, correction, undo, and honest failure states.
  • Build user trust through clarity rather than decoration.

Benefits

  • Significant ownership and impact, with equity reflective of contributions.
  • Competitive compensation.
  • Flexible work options.
  • Wellness benefits.
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