Senior Product Designer

Verizon • Basking Ridge, NJ

18d • Hybrid

About The Position

The Senior Product Designer (internally classified as Sr. Experience Designer III) is part of Verizon Business Group’s Digital Experience Platforms Design Team. The team focuses on business customers and their experiences across digital and assisted sales and service journeys. The designer leads work from problem framing and concept development through delivery, creating polished, intuitive experiences that are simple, elegant, and easy to use.

The role collaborates with product managers, engineers, researchers, and other cross-functional partners to understand user needs and business goals and translate them into effective design solutions. It uses industry-standard design tools, AI tools, and generative workflows to create wireframes, prototypes, and high-fidelity designs. The designer influences decisions with data, customer insights, product thinking, experimentation, and clear design rationale, while maintaining quality and usability in AI-assisted design work.

The designer also develops compelling narratives about product opportunities and requirements, enhances customer touchpoints throughout the lifecycle, and helps cultivate design culture by actively leading critiques and workshops. This is a hybrid role with a defined work location, including work from home and at least three days per week in the office; the manager sets the location. The position is scheduled for 40 hours per week.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant experience, demonstrated through work experience and/or military experience.
• Four or more years of design experience.
• A portfolio demonstrating user-centered product thinking, polished visual craft, and thoughtful interaction design for complex ecosystems.
• Experience presenting and justifying design decisions to stakeholders and cross-functional teams.
• Experience producing high-fidelity design deliverables that adhere to visual design principles and design system specifications.
• Experience independently driving design processes from discovery through launch while balancing user needs, technical constraints, and business goals.
• Experience guiding decision-making with structured thinking, clearly articulated rationale, and user-centered research.
• Experience with experimentation, metrics, or using data to inform design decisions.
• Demonstrated experience designing shopping and commerce flows.

Nice To Haves

• Bachelor’s or Master’s degree in Design.
• Experience designing for growth, monetization, digital transformation, or omnichannel experiences.
• Experience designing for B2B.
• Portfolio consisting entirely of professional work.
• Strong communication and storytelling skills.
• Great attention to detail and a strong eye for visual craft.

Responsibilities

• Lead design work from problem framing and concept development through delivery.
• Create polished, intuitive, simple, and easy-to-use experiences with strong design craft and attention to detail.
• Collaborate with product managers, engineers, researchers, and other cross-functional teams to understand user needs and business goals and translate them into design solutions.
• Create wireframes, prototypes, and high-fidelity designs using industry-standard design tools, AI tools, and generative workflows.
• Influence decisions using data, customer insights, product thinking, experimentation, and design rationale.
• Maintain the quality, craft, and usability of AI-assisted design work.
• Develop compelling narratives that highlight product opportunities and requirements.
• Enhance and optimize customer touchpoints across the customer lifecycle.
• Lead design critiques and workshops to cultivate a robust design culture.
• Independently drive design processes from discovery through launch while balancing user needs, technical constraints, and business goals.

Benefits

• Medical, dental, and vision benefits.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Other incentives and an award-winning total rewards package.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Up to 15 days of vacation per year for newly hired employees, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior