Senior Product Designer

Urban Ridge Supplies • New York, NY

25d

About The Position

Aion is hiring a product designer to create clear, polished user experiences for its enterprise AI platform, which supports building, fine-tuning, and deploying AI at scale. The designer will take ambiguous problems through research and problem definition, into user flows and interaction models, and then into carefully crafted screens and interactions. The role combines UX and UI as a single craft, with a high standard for completeness, visual precision, and usability.

The designer will own end-to-end product design, including user research, information architecture, journeys, task flows, interaction design, visual design, design-system development, prototyping, accessibility, and evaluation. They will design for AI interfaces whose outputs may be non-deterministic, streamed, or incorrect, helping users retain control through review, correction, undo, and clear failure states. The position works closely with engineers and founders at a fast-growing, VC-backed startup with teams across the US, UK, and India.

Requirements

• 6+ years of product design experience, including shipping complex products end to end.
• Ability to plan and conduct user interviews, contextual inquiry, and usability testing and turn research into design decisions.
• Experience defining user needs, jobs to be done, and success measures before designing screens.
• Experience creating journey maps and service blueprints across touchpoints, handoffs, and failure paths.
• Ability to create and test task flows and wireframes that cover branches, edge cases, and errors.
• Knowledge of information architecture, content models, navigation, and labelling, including validation with card sorts and tree tests.
• Strong interaction-design skills covering mental models, affordances, feedback, and system status.
• Experience with heuristic reviews and usability metrics such as task success, time on task, and error rate.
• Expert-level Figma skills, including variables and modes, component properties, auto layout, advanced prototyping, and Figma Motion.
• Knowledge of desktop, web, and mobile platform conventions, with judgement about when to depart from them.
• Ability to design accessible experiences to WCAG 2.2 AA.
• Experience designing interfaces for non-deterministic, streamed, and sometimes incorrect AI outputs, including user control, correction, undo, and failure states.

Nice To Haves

• Illustration, iconography, or brand identity work.
• Industrial, print, or type design experience.
• Experience designing dense professional tools such as editors, dashboards, or developer products.
• Public work such as writing, talks, or side projects.
• Experience using After Effects, Rive, or ProtoPie for interactions that need to be experienced rather than described.

Responsibilities

• Turn ambiguous problems into clear flows, information architecture, and interaction models.
• Design every screen state, including empty, loading, partial, error, and edge-case states.
• Own visual design, including typography, layout, colour, iconography, and hierarchy.
• Specify interactions and motion clearly enough for engineers to implement as designed.
• Build and evolve the design system.
• Review shipped work at 1× and 2× for visual and interaction details, including alignment, easing, and clipped labels.
• Test with real users and iterate based on findings.
• Plan and conduct user interviews, contextual inquiry, and usability testing, and translate findings into decisions.
• Define user needs, jobs to be done, and success measures before screen design begins.
• Create end-to-end journey maps and service blueprints covering touchpoints, handoffs, and failure paths.
• Create and test task flows and wireframes that account for branches, edge cases, and errors.
• Develop and validate information architecture, content models, navigation, and labelling.
• Design consistent interactions that account for mental models, affordances, feedback, and system status.
• Evaluate designs using heuristic reviews and usability measures such as task success, time on task, and error rate.
• Develop detailed visual systems for hierarchy, typography, layout, colour, depth, component states, iconography, and motion.
• Design accessible experiences to WCAG 2.2 AA, including contrast, focus order, larger text, reduced motion, and screen-reader labels.
• Design interfaces for non-deterministic and streamed AI output, with patterns for user review, correction, undo, and honest failure states.
• Use advanced prototyping and, when useful, tools such as After Effects, Rive, or ProtoPie to communicate interactions.

Benefits

• Work directly with high-pedigree founders shaping technical and product strategy.
• Build infrastructure powering the future of AI compute globally.
• Significant ownership and impact, with equity reflective of contributions.
• Competitive compensation.
• Flexible work options.
• Wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed