Senior Product Designer

Urban Ridge Supplies•New York, NY

23d•Onsite

About The Position

Revin is hiring its first in-house Senior Product Designer to own product design end-to-end for its dashboard, where operators configure, monitor, and trust AI agents that handle revenue-critical conversations over SMS, voice, and email. The role focuses on designing trustworthy, understandable experiences for busy operators running complex businesses, including showing what an agent did and why, presenting evidence behind decisions, enabling review and override, and providing clear recovery paths when the AI makes mistakes. As a founding design hire, this person will establish Revin’s design foundation, own the dashboard and design system, and help determine how the company’s products and brand look and feel. The designer will work closely with product and engineering, engage directly with customers, and contribute across product design, implementation, marketing, and brand as needed. The role may grow into leading the design function as the company scales. Revin builds an end-to-end system of intelligence for operators in Home Services, Construction, and Remodeling. Its modular products include Scheduling, Appointment Management, Membership Management, Inside Sales, Revenue Capture, Marketing, and Funnel Optimization. The company states that more than $3B in revenue runs on its platform.

Requirements

At least 5 years of product design experience.
Portfolio demonstrating shipped, complex B2B or SaaS products.
Strong systems thinking, with comfort working on both big-picture flows and pixel-level craft.
Fluency in modern design tools such as Figma and experience building and maintaining design systems.
Uses AI as a core part of the design process and is comfortable creating functional, code-based prototypes in Claude Code and Cursor; production coding by hand is not required.
Comfort designing data-dense, workflow-heavy products where clarity is more important than polish for its own sake.
A considered point of view on AI product design, including uncertainty, answer provenance, trust signaling, and graceful failure.
Collaborative approach with engineers and sufficient familiarity with front-end realities such as React and HTML/CSS to partner on implementation and design QA.
Customer-oriented approach and willingness to work closely with users and let their needs guide decisions.
Comfort operating in ambiguity, learning continuously, and shipping, learning, and adapting.

Nice To Haves

Experience designing human-AI collaboration or agentic workflows that keep people involved in high-stakes decisions.
Front-end skills in React or Tailwind, or a track record of shipping alongside engineers in the codebase.
Experience as a first or early design hire, or setting up a design function, culture, and process from scratch.
Ability to define visual identity and brand systems from scratch.
Motion, prototyping, or illustration skills.

Responsibilities

Own product outcomes for the Revin dashboard from problem framing and research through interaction design, high-fidelity UI, and design QA in production.
Partner with the product manager and engineers to shape what to build.
Design AI experiences that build operator trust by explaining agent actions and decisions, surfacing evidence, enabling review and override, and handling errors gracefully.
Simplify complex underlying systems while retaining their capabilities for everyday operator workflows.
Turn conversations, funnels, bookings, and revenue data into clear information design and actionable data visualizations.
Prototype at appropriate levels of fidelity using code-based tools such as Claude Code and Cursor or Figma.
Own and mature the design system with engineering, building on the existing shadcn/ui, Radix, Storybook, and Tailwind foundation.
Partner with engineers on the Next.js, TypeScript, and React front end to ship the product and maintain quality through launch and iteration.
Speak directly with customers, attend calls and onboarding, and use those learnings to guide design decisions.
Contribute design judgment to the marketing site, brand, and customer-facing collateral as needed.
Raise the design bar across the company and establish groundwork for a future design team.