Senior Product Designer

Gaia Family Inc•New York, NY

2d•$140,000 - $160,000•Hybrid

About The Position

Gaia is the first Value-Based family-building company. We give people control over their fertility with clinically proven pathways to parenthood, whether they want a child now or later, and take on the financial risk so that if we don't deliver successful outcomes, they don't pay. Gaia was born from our founder's own harrowing journey through assisted fertility, and his resolve to build the experience he wished he had. Our mission is to give the best shot at parenthood to anyone who wants a family, with access to a network of clinics selected for their results, flexible payment options, and 90+ NPS wraparound care and support. As a Senior Product Designer at Gaia, you will take full ownership of one of our core product areas, reporting directly to the Lead Product Designer and working closely with Product, Engineering, and the Member Growth team. Design at Gaia is a small function, so this is not a role where the problems arrive pre-defined. You will be the designer for your area: framing the problem, talking to members, shaping the solution, and shipping it.

Requirements

5+ years of product design experience, with meaningful time as the sole or lead designer on a product surface
A portfolio that shows how you think, not just what you shipped: the problem you were handed, what you changed about it, and what happened after launch
Comfort operating independently, and the judgment to know when to move and when to go find out more
Strong craft in interaction and interface design, with fluency in Figma and modern design systems
Experience working closely with engineers in a fast-shipping environment
Genuine interest in healthcare, fintech, or other regulated, high-stakes domains, and the patience they demand
Familiarity with AI design tools like Claude Design and a willingness to pick up new tools and ways of working

Nice To Haves

Experience with complex service or operations tooling, or with products where the user is going through something difficult

Responsibilities

Owning end-to-end design for your product area, from problem definition through to shipped, measured outcomes
Running research directly with members, prospects, and the internal teams who support them, and turning what you learn into product decisions
Working alongside engineers day to day, making the small judgment calls during build rather than handing off a spec
Designing for a domain that is medically complex, financially high-stakes, and emotionally heavy, where clarity and trust matter more than polish
Contributing to and helping mature our shared design foundations (patterns, components, standards) as the design function grows
Bringing evidence to product decisions, using research, analytics, and your own judgment, and pushing back when the evidence points elsewhere