Senior Product Designer

Verizon•Alpharetta, GA

20d•$107,000 - $205,000•Hybrid

About The Position

The Senior Product Designer (internally classified as Sr. Experience Designer III) is part of Verizon Business Group’s Digital Experience Platforms Design Team. The team focuses on business customers and their experiences across digital and assisted sales and service journeys. The designer takes work from problem framing and concept development through delivery, creating polished, intuitive experiences and improving touchpoints throughout the customer lifecycle. The role collaborates with product managers, engineers, and researchers, uses customer insights, data, experimentation, and product thinking to shape design decisions, and helps maintain the quality of AI-assisted design work. It also contributes to design culture through leadership in critiques and workshops. This is a hybrid role with a defined work location, including work from home and at least three days per week in the office. The manager sets the work location, and employees must comply with hybrid work policies. The schedule is 40 hours per week.

Requirements

Bachelor’s degree or at least four years of work experience.
At least four years of relevant experience, demonstrated through work experience and/or military experience.
At least four years of design experience and a strong portfolio demonstrating user-centered product thinking, polished visual craft, and thoughtful interaction design for complex ecosystems.
Experience presenting and justifying design decisions to stakeholders and cross-functional teams.
Experience producing high-fidelity design deliverables that follow visual design principles and design system specifications.
Experience independently driving design processes from discovery through launch while balancing user needs, technical constraints, and business goals.
Experience guiding decision-making with structured thinking, clearly articulated rationale, and user-centered research.
Experience with experimentation, metrics, or using data to inform design decisions.
Demonstrated experience designing shopping and commerce flows.

Nice To Haves

Bachelor’s or Master’s degree in Design.
Experience designing for growth, monetization, digital transformation, or omni-channel experiences.
Experience designing for B2B.
Portfolio consisting entirely of professional work.
Strong communication and storytelling skills.
Great attention to detail and a strong eye for visual craft.

Responsibilities

Take design work from problem framing and concept development through delivery, producing polished, intuitive, simple, and easy-to-use experiences.
Collaborate with product managers, engineers, researchers, and other cross-functional partners to understand user needs and business goals and translate them into design solutions.
Create wireframes, prototypes, and high-fidelity designs using industry-standard design tools, AI tools, and generative workflows.
Influence decisions using data, customer insights, product thinking, experimentation, and clear design rationale.
Own the quality bar for AI-assisted design work and maintain high standards for craft and usability.
Develop compelling narratives that communicate product opportunities and requirements.
Deliver experience enhancements and optimize touchpoints across the customer lifecycle.
Contribute to design culture by actively leading critiques and design workshops.

Benefits

Medical, dental, and vision insurance
Short- and long-term disability insurance
Basic and supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home and auto insurance
Matched 401(k) savings plan
Up to 8 company-paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Other incentives
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role
Up to 15 days of vacation per year for newly hired employees, increasing with additional service