Senior Product Designer

Healthie•New York, NY

19h•$150,000 - $185,000•Hybrid

About The Position

Healthie is an AI-Native, ONC Certified EHR for modern outpatient healthcare. We provide the powerful infrastructure every care delivery organization needs, including EHR, Scheduling, Engagement, Billing, and Data. Our API-first platform offers thousands of configurations and automations, making it scalable for clinics of any size. Currently, over 3 billion API calls are made to Healthie monthly, supporting thousands of organizations and over 21 million patients across more than 35 specialties. We are committed to improving healthcare access through technology, working with speed and quality to deliver business-critical software. We are customer-obsessed, operate with fast processes, and share our product roadmap publicly. Healthie is backed by leading investors, has raised $42M to date, and operates with fiscal responsibility, having been profitable for over half of its existence. We are dedicated to building for our customers long-term.

Requirements

5–8 years as a product designer at a fast-paced, design-led software company.
Exceptional visual design fundamentals. Your portfolio shows discipline in type, hierarchy, layout, spacing, color, and polish across every screen and every state. You have a mastery of design principles — you understand the rules of design well enough to discern if, when, and how to break them.
Deep knowledge of best-in-class UX patterns and the ability to recognize anti-patterns. You can look at an interface and immediately see where the design has drifted from established best practice, and you know how to research and articulate the right solution.
Advanced systems thinking, with hands-on experience building and maintaining a functional design system. You have experience maintaining and evolving a functioning design system — establishing patterns, documenting them, partnering with front-end engineering on implementation, and propagating consistency across a large product surface.
The ability to absorb complex, compliance-heavy subject matter and translate it into intuitive interfaces. You build deep mental models of unfamiliar domains quickly, then design as if the domain were second nature to your users.
Prescriptive solutions delivered with discernment. You ship the right solution for the problem, aligned with best-practice design patterns and grounded in clear rationale. You partner with PM and Engineering to weigh trade-offs between a quick fix and a heavier lift, and you bring a confident point of view to every project.
Self-motivated and driven. You take initiative on the design opportunities you see across the platform, while keeping your work aligned with the design vision set by the Director of Product Design and R&D leadership. You're energized by the chance to identify and realign inconsistencies, and to radically simplify complexity into intuitive user experiences.
Lived experience working cross-functionally inside a large R&D organization. You've partnered daily with Product Managers, Engineers, and other Designers across multiple squads, and you know how to bring partners in early and turn cross-functional conversations into better outcomes.
A strong foundation in HTML and CSS fundamentals. You understand and can discuss flexbox, CSS Grid, layout primitives, responsive behavior, semantics, and accessibility well enough to design with the medium rather than against it.
Figma fluency is assumed at this level of experience.
Actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality.

Nice To Haves

Experience in healthcare, fintech, legal tech, insurance, or other regulated, high-complexity domains. Healthtech or EHR experience is a plus.
Experience using AI-assisted design tools or real-code prototyping workflows.
A clear personal point of view on craft, design culture, and how great design teams operate.

Responsibilities

Champion design vision and execution for the areas you own — from early problem framing through interactive prototyping to engineering handoff and post-launch iteration.
Partner with Product and Engineering across the full lifecycle — from understanding the real problem behind a brief and identifying actual requirements, to recognizing anti-patterns, weighing feasibility and trade-offs, and shaping a phased build plan that's both ambitious and realistic.
Translate complexity into intuitive experiences — clinical workflows, billing logic, and regulatory constraints absorbed into interfaces that feel calm and obvious to use.
Bring exceptional visual craft to every screen, every state, and every flow.
Evolve our design system as a natural part of every feature you ship. Design systems maintenance and evolution is an integrated aspect of our feature design process — every feature you ship makes the system stronger.
Mentor designers on the team — pairing on work, giving thoughtful feedback in critique, and modeling the standards we hold ourselves to.