Senior Product Designer

Vitalize•San Francisco, CA

1d•$180,000 - $210,000•Onsite

About The Position

Vitalize is building the AI operating system for how health systems manage labor and capacity. The impact is real: we save hospitals millions in unnecessary labor spend, give clinical leaders back 10–20 hours every week, and are often the reason staff and leaders stay. We’re trusted by leading health systems across the country and have raised more than $31M from top healthcare and technology investors, including our own customers. Design at Vitalize is grounded in a deep understanding of the people and systems that power healthcare. We spend time in hospitals, learn how work happens from the frontline to the C-suite, and use those insights to design products that make complex operational decisions easier. We care deeply about craft, but we believe great design starts with getting the workflow right—not just the interface. As a small team, we work closely with Product and Engineering, share work early, challenge each other’s thinking, and stay close to the customers using what we build. You’ll be the third product designer at Vitalize, joining at a stage where you’ll have significant ownership and room to shape the product. You’ll lead design for complex product areas from early discovery through launch, working alongside product managers and engineers to turn ambiguous problems into clear, intuitive experiences. You’ll design across data-dense and AI-powered workflows, contribute to our growing design system, and help establish a consistently high bar for the experiences we ship as Vitalize scales.

Requirements

5+ years of product design experience, ideally designing complex, workflow-heavy B2B SaaS products, with a portfolio demonstrating meaningful ownership from problem definition through shipped product
Strong product instincts and design craft—you look beyond the immediate UI, question whether the underlying workflow is right, and turn complicated problems into intuitive experiences
A customer- and outcomes-oriented mindset—you’re comfortable observing operational workflows firsthand, translating customer insights into product decisions, and connecting your work to measurable outcomes
Strong cross-functional collaboration skills—you form and articulate a point of view, incorporate evidence and feedback, and work through disagreement effectively with product managers and engineers
Experience contributing to design systems—you understand reusable components and patterns and care about building consistency and quality into the product as it scales
AI fluency—you’ve designed AI-powered experiences or have a strong understanding of how AI changes product interactions, with a thoughtful perspective on where AI should and shouldn’t be part of a workflow

Responsibilities

Own product design from discovery through launch—partner with Product and Engineering to understand problems, explore solutions, prototype ideas, and ship high-quality experiences
Design complex, workflow-heavy product experiences—make data-dense operational tools intuitive for users ranging from central staffing teams and unit managers to frontline clinicians
Work directly with customers—visit hospitals, observe real workflows, participate in research, and translate what you learn into better product decisions
Bring strong product thinking to the work—question the underlying workflow, identify opportunities beyond the immediate request, and connect design decisions to customer and business outcomes
Design thoughtful AI-powered experiences—help determine where AI can meaningfully improve workflows and how its recommendations, reasoning, and actions should appear in the product
Contribute to and evolve our design system—create reusable components and patterns, improve consistency across the product, and partner with engineering to ensure designs translate effectively into production
Raise the quality of the work around you—participate actively in critique, share thoughtful feedback, and contribute to the practices that help our small design team do its best work