Senior Product Designer

Acumatica • Westerville, OH

3d

About The Position

The Senior Product Designer owns the end-to-end user experience of Acumatica applications, shapes workflows, and aligns them with the product vision. As an active member of the discovery team, this designer collaborates with the Product Manager, Business Analyst, Engineering Lead, and backend developers to translate business requirements into validated, scalable solutions. The role builds working prototypes for Business Analysts to specify from and backend developers to connect services to, models system behavior, writes clear behavioral specifications for engineers and AI agents, and ensures AI-generated output meets quality and accessibility standards. The Senior Product Designer also mentors team members, leads cross-functional design sprints, and connects design work to measurable business outcomes.

Acumatica is a cloud ERP innovator serving growing businesses worldwide. Its industry-specific business management solution combines intelligent workflows and usability, with a collaborative ecosystem of partners, customers, and creators. The company describes its culture as collaborative and high-energy, values work/life balance, efficiency, simplicity, and customer service, and offers professional and financial growth potential.

The salary range for this role is $120,000–$135,000 annually and may vary based on location and other factors. Certain roles may be eligible for an annual bonus and stock, and some roles may have sales incentives. US-based employees have access to healthcare benefits, employer-paid short- and long-term disability and basic life coverage, a 401(k) plan with company match, flexible time off, and sick and safe leave. Benefits and perks may vary depending on employment nature and country.

Requirements

• At least 5 years of product design experience, with demonstrated impact on shipped products and business outcomes.
• A portfolio demonstrating end-to-end ownership of complex B2B or enterprise workflows, including state models, edge cases, and system behavior.
• Ability to build working code prototypes with AI-assisted tools, using defined mock data and separating UI from data logic, so Business Analysts can specify from them and backend developers can connect services.
• Strong accessibility awareness, including application of WCAG standards and understanding of assistive technologies.
• Fluency in designing screen- and flow-level patterns for AI-surfaced and agentic experiences, including confidence indicators, override affordances, and human-in-the-loop controls across visual and headless interfaces.
• Ability to apply AI-augmented design strategy by setting cross-feature principles for trust, transparency, user control, and communicating uncertainty; partnering with Data and AI teams; and guiding the use of AI across the design workflow.
• Ability to connect design decisions to business goals and contribute to, as well as constructively challenge, product direction from a design perspective.
• Systems-thinking ability to design for scale and long-term impact and understand how individual features integrate into the overall product ecosystem.
• Confident communication of design rationale, active contribution to cross-functional meetings, and ability to build strong relationships across functions.
• Facilitation skills, including leading workshops and cross-functional sessions and helping groups move from divergence to decision.
• Sound judgment and leadership when navigating ambiguity without clear precedent, with ownership of outcomes.

Responsibilities

• Conduct and synthesize user research and competitive analysis, including research into emerging UX patterns and AI capabilities, to inform design direction.
• Validate early concepts with users through working prototypes before committing to full design or engineering effort.
• Lead usability and UX acceptance testing; define success metrics with product managers, such as task completion, error rate, CSAT, and adoption; and identify UX defects before release.
• Own end-to-end UX for assigned epics, including AI-surfaced and headless experiences, and partner with the Engineering Lead to assess feasibility and trade-offs.
• Model user flows, screen and component states, and transitions, including UI responses to user input, validation, system events, and API responses.
• Design behavior for non-deterministic AI output, including fallback, recovery, and human-in-the-loop behavior when results are incomplete, incorrect, or low confidence.
• Build working code prototypes in the component library as reference artifacts for Business Analysts and backend developers, using mock data and keeping UI separate from data logic.
• Write behavioral specifications for AI coding agents that cover interaction rules, states, edge cases, and UI acceptance criteria.
• Define UI-level guardrails for AI-surfaced features, including uncertainty displays, human confirmation, and user override behavior.
• Partner with the Product Manager and Business Analyst to establish supporting business rules, and annotate prototypes with known rules and open questions.
• Build reusable specification templates, prompt templates, and context files to support consistent AI-generated output aligned with the design system.
• Work directly in BitBucket repositories to create branches, commit changes, open and review pull requests, and resolve basic merge conflicts.
• Store and edit design tokens in the code repository and keep Figma variables aligned with coded tokens; treat the coded component library as the source of truth.
• Use AI tools such as Cursor, Claude Code, and Figma Make to build working prototypes, and coordinate AI agents for research synthesis, specification drafting, prototyping, and documentation while retaining responsibility for final design decisions.
• Audit AI-generated code and UI for design system compliance, interaction accuracy, and accessibility before it reaches engineering or users.
• Mentor team members, lead cross-functional design sprints, and connect design work to measurable business outcomes.

Benefits

• Medical, dental, and vision insurance for US-based employees and their dependents
• Employer-paid short-term and long-term disability coverage
• Employer-paid basic life coverage
• 401(k) plan with company match
• Flexible time off
• Sick and safe leave
• Certain roles may be eligible for annual bonus and stock
• Some roles may have sales incentives, depending on plan terms and the employee's role

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed