Senior Product Designer

Western Union•Denver, CO
•Hybrid

About The Position

The Senior Product Designer drives discovery, workflow design, interaction design, and user experience strategy across key compliance capabilities. The role combines hands-on design execution, product thinking, stakeholder influence, and continuous improvement. The designer will help modernize design practices through experimentation, collaboration, emerging technologies, and efforts to raise the organization’s design maturity. The position is part of a growing Design team shaping how design operates within a complex, business-critical domain. It is suited to someone who thrives in ambiguity, creates structure where little exists, and wants to help build a modern product design practice. Working closely with Product, Design, and Engineering, the designer will help define what is built and how teams work, delivering meaningful user experiences while contributing to the growth of the design organization. This hybrid role requires candidates to be based in Denver or Atlanta, or be willing to relocate to one of those locations. Employees are expected to work from the office at least three days per week. Relocation assistance is not provided. Candidates must be authorized to work full-time in the United States; visa sponsorship is unavailable.

Requirements

  • At least 5 years of experience in Product Design, UX/UI Design, or a related discipline.
  • Proven track record leading end-to-end product design initiatives from discovery through delivery.
  • Experience designing complex enterprise software, SaaS platforms, or workflow-driven applications.
  • Strong skills in interaction design, prototyping, and user-centered design methodologies.
  • Authorization to work in the United States on a full-time basis; visa sponsorship is not available.
  • Must be based in Denver or Atlanta, or willing to relocate to one of these locations.
  • Must work from the office at least three days per week.

Responsibilities

  • Lead end-to-end product design efforts, from discovery and workflow definition through final design delivery across compliance and risk management platforms.
  • Partner with Product, Engineering, and stakeholders to solve complex user, operational, and business challenges.
  • Champion the voice of the user through research, workflow analysis, usability testing, and continuous validation of design decisions.
  • Create intuitive workflows, high-fidelity designs, and interactive prototypes that drive clarity, alignment, and delivery.
  • Apply systems thinking to design solutions that span multiple products, workflows, and user roles.
  • Take ownership of design challenges by identifying opportunities, driving alignment, and helping teams move from ambiguity to execution.
  • Facilitate design reviews, workshops, and stakeholder discussions, clearly communicating design rationale, trade-offs, and recommendations.
  • Partner with the Design Lead and team to scale design capabilities, strengthen design quality, and advance the maturity of the design practice.
  • Use modern design tools, AI-assisted workflows, and emerging technologies to improve efficiency, quality, and collaboration.

Benefits

  • Short-term incentives
  • Multiple health insurance options
  • Accident and life insurance
  • Access to development platforms
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Parental leave
  • Global adoption assistance
  • 401(k) plan
  • Annual incentives aligned with individual and company performance
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