Senior Product Designer

Fivetran•Oakland, CA

2d•Hybrid

About The Position

Fivetran and dbt Labs are seeking a Senior Product Designer to shape product experiences for businesses and help users succeed. The role involves understanding users’ daily work, combining analytics and user research to identify problems and opportunities, and leading solutions to complex user problems. The designer will own end-to-end design for product areas, partner cross-functionally, and connect design decisions to customer and business outcomes. The position also includes designing AI-powered and AI-assisted experiences and defining patterns for trust, transparency, control, feedback, and recovery. Candidates should provide portfolio case studies that demonstrate strong storytelling, effective design methodologies, and clear results. This is a full-time position based in the Oakland or Denver offices. The hybrid work model combines remote flexibility with in-person collaboration, including two days in the office each week.

Requirements

At least 5 years of experience in end-to-end product design for complex SaaS, B2B, enterprise, or technical products.
Ability to design complex technical experiences and empathize with and deeply understand technical users.
Experience leveraging UX research and analytics to inform and measure design decisions.
Ability to lead customer research, customer validation, concept design, usability testing, and other modern design practices.
Ability to drive and land UX strategy for complex design problems spanning multiple teams.
Entrepreneurial and self-motivated, with a bias toward action.
Ability to craft engaging presentations and stories that influence stakeholders and cross-functional peers.
Fluency using AI in the design process.
Portfolio case studies demonstrating strong storytelling, effective design methodologies, and clear results.

Nice To Haves

Experience designing for observability, monitoring, or platform and infrastructure tooling.
Experience designing AI-powered product experiences such as copilots, intelligent recommendations, guided troubleshooting, summarization, or agent-like interactions.
Experience with data, analytics, developer tools, infrastructure, or similarly technical domains.
A desire to have fun while building a great product.

Responsibilities

Own end-to-end design for product areas, delivering impactful solutions and shaping direction with partners to align with business goals.
Partner closely with product and engineering to shape direction and turn complex technical requirements into intuitive experiences.
Design workflows for technical users that simplify complexity while preserving power and clarity.
Use research and analytics to understand technical users, identify opportunities, and inform and validate design decisions.
Create flows, interaction models, and prototypes to explore ideas and align teams.
Connect design decisions to customer and business outcomes.
Design AI-powered and AI-assisted experiences for complex workflows.
Define patterns for AI features, including trust, transparency, control, feedback, and recovery.
Use AI tools throughout the design process to accelerate synthesis, exploration, prototyping, and iteration.
Drive design outcomes with urgency, proactively navigating ambiguity, unblocking challenges, and maintaining momentum.
Champion user-centered design by influencing product decisions and challenging partners when needed.