Senior Product Designer

Sensos•New York, NY
•$155,000 - $185,000•Hybrid

About The Position

Sensos is hiring a Senior Product Designer to shape how operators, shippers, and their customers see and act on shipments in Sensos Sync. The designer will own end-to-end product design for core experiences, from the live control tower to AI agent workflows, and make product decisions that turn complex sensor data into clear, confident decisions. This is a senior individual-contributor role with product ownership, partnering daily with Product, Engineering, and Data and helping raise the team's standard for designing and shipping with AI.

Requirements

  • At least 5 years of product design experience, including a track record of shipping complex B2B SaaS or data-dense web platforms.
  • A portfolio demonstrating problem-solving, decisions, trade-offs, and measurable outcomes, rather than only polished screens.
  • Strong product judgment, including experience shaping roadmaps or scope and being a sought-after design partner to product managers and engineers.
  • Hands-on daily fluency with AI tools for prototyping, generative design, and research, and experience designing AI-powered features.
  • Excellent interaction and visual design craft, especially for data-dense dashboards, alerts, and workflows.
  • Comfort with ambiguity and a fast-moving startup environment, with the ability to lead with minimal direction.
  • Clear written and verbal communication across product, engineering, and leadership.

Nice To Haves

  • Knowledge of supply chain, logistics, TMS/WMS, freight forwarding, cold chain, or last-mile visibility.
  • Experience with IoT, hardware-plus-software products, or real-time monitoring and alerting systems.
  • Familiarity with regulated industries such as pharma and life sciences.
  • Front-end or prototyping skills to build working prototypes independently.
  • Experience as an early designer or building a design practice at a high-growth startup.

Responsibilities

  • Own key product areas end to end, taking features from ambiguous problems to shipped experiences across the Sync web platform, mobile, and customer-facing tracking views.
  • Frame product problems, weigh trade-offs, define scope, and advocate for simple solutions to customer problems using evidence.
  • Design AI-native workflows for users working with agents that detect exceptions, recommend actions, and automate follow-ups, including trust, explainability, and human oversight.
  • Turn real-time telemetry, alerts, and exceptions into interfaces that operations teams can act on quickly.
  • Use AI design and coding tools to prototype, test ideas with real users early, and share workflows that help the team work faster.
  • Conduct discovery with logistics managers, quality teams, and shippers, and visit warehouses and operations floors when useful.
  • Contribute to and evolve the design system, maintaining a consistent product and brand experience in partnership with the VP Experience.

Benefits

  • Stock options.
  • Comprehensive healthcare package, including medical, dental, and vision.
  • 401(k) with company match up to 4%.
  • Paid time off.
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