Senior Product Designer

Urban Ridge Supplies•New York, NY

23d•Hybrid

About The Position

Kaizen is hiring a Senior Product Designer to craft user experiences for government staff and members of the public. The role has broad influence over design at the company, spanning product discovery and delivery, customer deployments, sales prototypes, and brand and marketing assets. The designer will work closely with engineers, implementation, business development, and leadership, and help shape the product roadmap. This is a hybrid role based in New York City; candidates must reside in or be able to commute to the city and work from the office at least four days per week, Monday through Thursday.

Requirements

4–6 years of product design experience, preferably in a high-growth startup or agency environment.
Experience designing administrative tools.
Experience designing scalable SaaS solutions for desktop and mobile.
Experience in client services and enthusiasm for working directly with customers.
Proficiency in Figma for design and prototyping.
Experience using AI-powered workflows and tools such as ChatGPT, Figma Make, or Lovable.

Nice To Haves

Experience with AI coding tools such as Cursor and making contributions to a codebase.

Responsibilities

Lead end-to-end design work, including customer research and discovery, product requirements, high-fidelity flows and prototypes, and collaboration with engineering to deliver the work.
Contribute to Canopy, the company's internal design system.
Partner with the implementation team on customer deployments, providing project management, product strategy, and customer communications.
Work with business development on prototypes for RFP responses and demos.
Work with leadership to create social media assets, conference one-pagers, and other branded materials.
Help define the product roadmap strategically.

Benefits

Medical, dental, and vision insurance fully covered for employees, with dependent coverage also fully covered.
$100,000 in fully paid life insurance.
FSA and Dependent Care FSA.
One Medical membership.
Fertility and family-building support through Carrot.
401(k) with a 2% company match.
16 weeks of fully paid parental leave for birthing parents and 10 weeks for non-birthing parents.
Unlimited PTO with a two-week minimum.
Federal holidays off and a company-wide winter break during the week of Christmas.
Company offsites throughout the year.
One-time home-office or desk-setup stipend of up to $750 for NYC-based employees and $500 for remote employees.
$50 per month commuter benefit.
Lunch expensed while working in the office; dinner and Uber rides home expensed for employees who choose to work in the office past 7 p.m.
Company-provided laptop of the employee's choice.
Fully covered gym membership for NYC employees, or $100 per month for non-NYC employees for gym or physical fitness reimbursement.
$100 per month utility stipend.
$250 per quarter home-cleaning stipend.
$500 per year professional-development stipend.
$250 per year recreation stipend.
$300 per quarter pet-care stipend.