Senior Product Designer

Alloy • New York City, NY

19d • Hybrid

About The Position

The Senior Product Designer works across Alloy’s core product workflows, identifying important user problems, building a case for solving them, and carrying solutions through launch and adoption. The role owns end-to-end customer jobs across the product, developing expertise in fraud, compliance, and risk-team workflows through product usage data, customer conversations, and support context. Designers set workflow direction, define theories of success, track outcomes with data, and shape roadmap decisions with Product Managers while delivering value incrementally.

The designer selects the tools best suited to achieving outcomes, partners with engineers from concept through handoff, and rigorously quality-checks work, including accessibility. The role also plans releases, gathers early-adopter feedback, and supports features through general availability. It contributes to design craft across information architecture, interaction and visual design, UX writing, the design system, and team critique.

Requirements

• 7+ years of product design experience on complex B2B or data-heavy products, including flows that are hard to automate.
• Experience across the full design process, from user research and prototyping through interaction design, visual design, and usability testing.
• A portfolio demonstrating simple solutions to complex problems, strong product judgment, and attention to detail.
• Confidence with technical concepts, including working knowledge of semantic HTML, accessibility principles, and design systems.
• A track record of forming a point of view, adjusting it quickly as new information arrives, and moving cross-functional partners without formal authority.
• A low-ego, team-first approach; curiosity, openness to feedback, and investment in the people who use the product throughout their workday.

Nice To Haves

• Experience designing for fintech, financial services, or other regulated domains.
• Experience at an early- or growth-stage startup.
• Hands-on experience building with AI-assisted design or coding tools.
• A degree in design or a related field.

Responsibilities

• Own end-to-end jobs to be done across the Alloy product, building expertise in fraud, compliance, and the ways risk teams work.
• Use product usage data, customer conversations, and support context to understand customer workflows.
• Identify user behaviors to change, develop a theory of success for each change, and track progress with data.
• Set a vision for workflows, build the business case, and shape roadmap decisions with Product Managers while delivering value in increments.
• Choose the tools that help reach outcomes efficiently, including whiteboards, presentations, Figma, or code.
• Partner with engineers from initial concepts through handoff and rigorously QA work, including accessibility.
• Plan releases, put features in front of early adopters, and use feedback to take features to general availability.
• Raise the craft bar across information architecture, interaction design, visual design, and UX writing.
• Evolve Alloy’s design system and improve the team’s work through critique.

Benefits

• Unlimited PTO and flexible work policy.
• Employee stock options.
• Medical, dental, and vision plans with HSA (monthly employer contribution) and FSA options.
• 401(k) with 100% match up to 4% of annual employee compensation.
• Eligible new parents receive 16 weeks of paid parental leave.
• Home office stipend for new employees.
• Annual Learning & Development stipend.
• Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health.
• Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed