Senior Product Designer, Venues - Resy

American ExpressChicago, IL
$123,000 - $215,250Hybrid

About The Position

As a Senior Product Designer on the Global Dining, Resy Venues team, you will create user-centered experiences and interfaces for products that help restaurants, wineries, hospitality businesses, and internal teams manage complex workflows with clarity and confidence. You will design across the end-to-end user journey, from early discovery and concept development through detailed interaction design, high-fidelity specifications, implementation support, and iteration after launch. This role is best suited for a product designer with a strong B2B SaaS background who is comfortable working on complex systems, multi-step workflows, permissions, operational tools, and cross-platform experiences. You will partner closely with product managers, engineers, researchers, data partners, design leads, and business stakeholders to translate customer needs, business goals, and technical constraints into simple, elegant, scalable solutions. You should be comfortable prototyping with AI-enabled tools, open to adopting new tools, and interested in improving team process while maintaining strong design judgment, customer empathy, and product quality.

Requirements

  • Strong B2B SaaS background.
  • Comfortable working on complex systems.
  • Comfortable working on multi-step workflows.
  • Comfortable working on permissions.
  • Comfortable working on operational tools.
  • Comfortable working on cross-platform experiences.
  • Strong design judgment.
  • Customer empathy.
  • Focus on product quality.

Nice To Haves

  • Open to adopting new tools.
  • Interested in improving team process.

Responsibilities

  • Create user-centered experiences and interfaces for products that help restaurants, wineries, hospitality businesses, and internal teams manage complex workflows with clarity and confidence.
  • Design across the end-to-end user journey, from early discovery and concept development through detailed interaction design, high-fidelity specifications, implementation support, and iteration after launch.
  • Partner closely with product managers, engineers, researchers, data partners, design leads, and business stakeholders to translate customer needs, business goals, and technical constraints into simple, elegant, scalable solutions.
  • Prototype with AI-enabled tools.
  • Adopt new tools and improve team process.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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