Senior Product Designer, Procure to Pay

Zip•San Francisco, CA

6d•Hybrid

About The Position

Zip is seeking a Senior Product Designer to join their Procure-to-Pay (P2P) team. This role will focus on owning product design for a core area of P2P, which includes purchase orders, invoices, and payments, as well as the workflows that ensure enterprise spend is committed and accurate. The designer will work within an established team comprising a dedicated Product Manager, a strong engineering group, and have direct access to customers. A key aspect of this role will be designing the first AI agents for this surface, such as self-maintaining purchase orders and self-reconciling transactions. The position requires a hybrid work model, with 3 days per week in the San Francisco office.

Requirements

3-5 years of experience designing complex B2B or workflow products; procurement, payments, or fintech experience is a plus.
Experience shipping at least one full product or significant feature end to end as the lead designer.
Experience running your own research: finding the right customers, asking the right questions, and turning what you hear into design decisions.
Experience iterating closely with engineers on both UX and visual design to get the details just right.
A point of view: you can defend design decisions with PMs and engineers, and change your mind when the evidence says you should.
Curiosity about designing AI-assisted workflows; you don't need to have shipped an agent, but you should want to.
Fluency in Figma and prototyping tools.
Understanding of the technical constraints of building web applications.

Nice To Haves

You build with AI tools in your own workflow, prototyping with Claude, Figma Make, Cursor, or whatever gets your ideas into something clickable fastest.
Consumer-grade mobile experience: cardholders live on their phones, and receipts, approvals, and card use increasingly happen there.

Responsibilities

Own end-to-end experiences at the core of P2P: creation and approval workflows, change management, alerts, and the dashboards enterprises run their spend on.
Partner closely with your PM and engineers to brainstorm, define, and implement new features and offerings, from core workflows to our first agents.
Design full transaction lifecycles, including the hard states (declines, disputes, failed payments) where user trust is won or lost.
Shape our first agent experiences, grounded in structured procurement data: automation that users can verify and trust.
Run your own research: get in front of customers through our SE, CS, and Sales partners, and test your work with the AP teams and requesters who live in these flows.
Participate in regular design reviews with the broader design team.