Procure to Pay Team lead

bp•Westlake, OH

2d•Hybrid

About The Position

The COUPA Procure-to-Pay (P2P) Team Lead is responsible for overseeing the daily operations, optimization, and support of the COUPA platform within the Procure-to-Pay lifecycle. This role leads a team of analysts and administrators while partnering cross-functionally with Finance, Procurement, AP, IT, and business stakeholders to ensure efficient purchasing, invoicing, and supplier management processes. The ideal candidate combines strong functional expertise in procurement systems with leadership, process improvement, and vendor management experience.

Requirements

Bachelor’s degree in Business, Finance, Supply Chain, or related field.
5+ years of experience in Procure-to-Pay, Procurement Systems, or Accounts Payable.
2+ years of leadership experience.
Hands-on experience with COUPA or similar platforms.
Strong understanding of procurement workflows and financial controls.
Agility core practices
Agility tools
Analytical Thinking
Business Requirements Analysis
Category spend profiling
Category Strategy
Digital Fluency
Negotiating
Negotiation planning and preparation
Product and market intelligence
Supplier Relationship Management

Nice To Haves

Experience in retail, hospitality, or multi-location environments.
Knowledge of ERP integrations such as SAP or Oracle.
Experience with supplier enablement and catalog management.
Familiarity with audit and compliance frameworks.

Responsibilities

Lead, mentor, and develop a team of COUPA administrators and P2P analysts.
Manage workload prioritization, project assignments, and day-to-day operations.
Establish performance metrics, KPIs, and service level agreements (SLAs).
Provide escalation support for complex system or process issues.
Oversee configuration, maintenance, and enhancement of the COUPA platform.
Manage system updates, releases, and testing cycles.
Ensure proper setup of catalogs, suppliers, approval workflows, and policies.
Identify and implement automation opportunities to improve efficiency.
Own the end-to-end P2P lifecycle including requisitioning, approvals, purchase orders, invoicing, and payment integration.
Ensure compliance with internal policies and external regulations.
Drive standardization and continuous imProvement across procurement processes.
Partner with Accounts Payable to streamline invoice processing and reduce cycle time.
Act as primary liaison between Procurement, Finance, IT, and business units.
Gather business requirements and translate them into system enhancements.
Lead training sessions and drive user adoption across the organization.
Support change management efforts.
Oversee supplier onboarding and enablement within COUPA.
Ensure accuracy and governance of hosted and punchout catalogs.
Monitor supplier performance and compliance with procurement policies.
Develop and maintain dashboards and reports for spend analysis, compliance, and performance tracking.
Provide insights to leadership on cost savings, process efficiency, and system utilization.
Use data to drive strategic procurement decisions.
Ensure adherence to audit requirements and internal controls.
Monitor for fraud, policy violations, and process gaps.
Maintain documentation for processes, workflows, and system configurations.