Senior Product Designer, Core Experience

BetterSleep

6d•$155,000 - $185,000

About The Position

At BetterSleep, we're on a mission to help the world sleep better. With over 85 million downloads, we're one of the most trusted wellness apps globally, helping millions of people fall asleep, stay asleep, and wake up feeling restored. We're at an inflection point. We're transforming from a content-driven sleep app into a connected sleep-health platform, where design, personalization, and behavioral science come together to create meaningful change in how people experience sleep. That means the core app experience, the thing you'd be designing, is the foundation everything else is being built on. Our team is lean, high-conviction, and moves fast. We run continuous experimentation across onboarding, subscription pricing, and content. We're building clinical screening flows, partnering with sleep specialists, and rethinking what a wellness app can do when it's backed by real science and real data. The design challenges here are not cosmetic. They're structural, behavioral, and directly tied to business outcomes. We're backed by BetterHelp and Teladoc, which gives us the resources of a public company. But we operate with startup-level ownership and speed. You won't be pushing pixels through an approval chain. You'll be shaping how millions of people interact with their sleep, every night.

Requirements

You have a relevant degree in design or equivalent professional experience
You have at least 8 years of experience in Product Design for mobile apps
You are passionate about designing best-in-class mobile experiences and can balance business, product, and user needs
You have extreme attention to detail and a desire to understand all aspects of the product
You have a portfolio of UI and UX projects that demonstrates user research, ideation, launch, iteration, and measurable results. Please provide a link.
You have strong UX writing sensibility, with the ability to craft clear, emotionally resonant microcopy that aligns with BetterSleep’s brand voice
You have experience designing personalized, adaptive, or data-informed product experiences, and are excited by the opportunity to shape future AI-driven user flows
You are proficient with design tools used to communicate UI and UX solutions effectively, such as Figma, Sketch, and Adobe CC
You understand A/B testing and can make improvements based on quantitative results and qualitative feedback
You are able to prioritize work based on user impact and development effort
You are an effective communicator and strong cross-functional collaborator

Nice To Haves

Knowledge of the engineering process and technical limitations.
Experience in wellness, health, behavioral product design, or subscription-based consumer apps

Responsibilities

Lead the design vision for BetterSleep’s core app experience in close partnership with Product and Engineering, and advocate for the user throughout the product development process
Design high-quality end-to-end user experiences that deliver a consistent, intuitive, and emotionally resonant experience across the customer journey
Own and evolve key product surfaces including core navigation, feature discovery and engagement, clinical screening and referral flows that feel seamless within the consumer app experience, and other critical moments that drive activation, trial-to-paid conversion, and retention
Craft and direct UX copy and microcopy across the product experience, including feature titling, education, and navigation, ensuring alignment with BetterSleep’s brand voice
Design for localization (text expansion, RTL considerations, etc.) to address the 6+ languages supported within the app
Collaborate with Engineers, Product Managers, and other Designers to solve user problems, navigate technical constraints, and scale product experiences effectively
Leverage internal data, experimentation results, and your understanding of human behavior to identify opportunities for improving conversion, retention, and engagement
Design for personalization and adaptive experiences, helping shape user flows that respond to individual needs, sleep goals, behaviors, and future AI-driven product capabilities
Participate in user research and competitive analysis to inform product direction and ensure a best-in-class mobile experience
Actively participate in agile processes and ceremonies
Make recommendations to management on process and tooling improvements
Ensure compliance with Android and Apple platform guidelines, stay current on new developments, and inform the team of relevant updates
Build strong relationships with stakeholders and communicate complex ideas, goals, and design rationale clearly and effectively
Mentor and guide other designers