Senior Product Delivery Analyst - Digital Assets

Fidelity InvestmentsDurham, NC
$80,000 - $153,000Onsite

About The Position

The Senior Product Delivery Analyst will analyze current and new business and technical processes, identify system interfaces and dependencies, and document process and system flows. This role involves collaborating closely with various engineering teams within the domain and across business and technology teams. The analyst's insights will help assess systems, identify dependencies, and sequence work effectively. Navigating between business and technology teams is essential for enhancing existing applications and building new product offerings. The role requires a dedicated, curious, and passionate analyst who leads analysis efforts, advocates for high-quality solutions, develops positive relationships, extracts and analyzes data for decision-making, ensures adequate test coverage, and brings a questioning mindset to new features and enhancements. They will also lead team members in defining problem scope, evaluating system designs, producing documentation, and implementing product delivery process efficiencies.

Requirements

  • Bachelor's degree in either Computer Science, Information Systems, Mathematics or Business related field
  • 5+ years of experience related to analysis and product delivery
  • Experience with systems development methodologies and formal documentation processes.
  • Moderate expertise in analyzing end-to-end processes, utilizing tools and techniques for data presentation and analysis, including REST API technologies, SQL, JSON, and Postman/Insomnia/Bruno.
  • Analytical mindset capable of assessing the magnitude and impact of work at a granular level, down to individual user stories.
  • Data-driven approach to decision-making, with the ability to measure, collect, and leverage data effectively while balancing intuition.
  • Strong written and verbal communication skills, with the technical acumen to drive outcomes and influence stakeholders effectively.
  • Ability to navigate ambiguity with flexibility and adaptability.
  • Willingness to dive in and understand code for analysis and support purposes
  • Able to understand the technology and software architecture of an application

Responsibilities

  • Leads analysis efforts using process flows, screen mockups, data, use cases and other relevant analysis tools
  • Advocates for high quality solutions by performing feasibility and cost/benefits analysis and making recommendations to the systems design
  • Develop positive relationships and champion a collaborative team environment
  • Extract, analyze, and supply data that assists in decision-making
  • Work with engineering and business teams to ensure adequate test coverage of system changes/enhancements and ensuring requirements are being met
  • Bring curiosity and a questioning mind-set to work, asking about the 'why' and the 'value' of new features/enhancements we build
  • Lead team members to clearly and completely define the scope of problems, in terms of business and/or system requirements and processes.
  • Evaluate the design of existing and in-development systems to assess their functionality, dependability, and maintainability
  • Produce and/or maintain system feature design documentation and user training and materials
  • Implement product delivery process efficiencies and best practices

Benefits

  • comprehensive health care coverage
  • emotional well-being support
  • market-leading retirement
  • generous paid time off
  • parental leave
  • charitable giving employee match program
  • educational assistance including student loan repayment
  • tuition reimbursement
  • learning resources to develop your career
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