Senior Product Associate - Deposits 2.0 AI Enablement

JPMorgan Chase & Co. • Columbus, OH

13h

About The Position

The Senior Product Associate is a core execution role on the Deposits 2.0 AI Enablement team, a lean, hands-on function focused on accelerating product delivery with AI, making Deposits 2.0 agentic-ready, and establishing new AI ways of working. The role contributes to product development and optimization through user research, customer feedback, metrics analysis, and collaboration with cross-functional teams. Team members own workstreams and help solve important problems across Deposits 2.0, bringing financial services domain knowledge and hands-on AI experience.

The role applies AI to product-delivery challenges, helps design and build AI agents and skills, and contributes to standards and knowledge resources for agentic-ready products. It also supports adoption of AI-enabled workflows, coordinates delivery plans, and communicates progress, value, risks, and priorities across stakeholders.

Requirements

• At least 3 years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience with product life cycle activities, including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Bachelor’s degree in a related area of study.
• Financial services experience, ideally in consumer banking.
• Hands-on AI experience, including agentic AI frameworks and large language models.
• Curiosity and intentional self-directed learning, including seeking specific feedback and applying it.
• Strong collaboration skills, including listening, testing assumptions, making space for others, building on others’ work, and delivering through teams not directly managed.
• Customer focus, including keeping Chase customers and the bank central to the work and anticipating the needs of teams using the output.
• Understanding of related domains such as data, architecture, product, design, risk, and operations sufficient to partner credibly and respect constraints.
• Sound judgment based on first principles, including recognizing when AI is appropriate and asking for help when needed.
• Clear communication and ownership, including establishing shared understanding, presenting facts and options, honoring commitments, and owning mistakes promptly.

Nice To Haves

• JPMorgan Chase experience, with familiarity with the firm’s operations, product delivery governance, and decision-making at scale.

Responsibilities

• Partner with the Product Manager to identify product opportunities based on customer needs and market research.
• Consider upstream and downstream impacts of new features on the overall product experience.
• Support user research, journey mapping, and market analysis to inform the product roadmap and identify valuable product features.
• Analyze, track, and evaluate product metrics, including progress against time, cost, and quality targets throughout the product development life cycle.
• Write requirements, epics, and user stories to support product development.
• Apply AI to address Deposits 2.0 problems, working with the AI Enablement team and bank partners to deliver assessments, discovery enablement, working solutions, and knowledge base updates.
• Design and build AI agents and skills that incorporate AI across the product delivery life cycle, partnering with the Technical Lead and engineering resources, and share learnings to improve team practices.
• Gather input from bank experts, document gaps and design principles, and draft standards to help make Deposits 2.0 agentic-ready.
• Improve the Deposits 2.0 knowledge base by raising the quality of inputs to the AI framework and following firm data and controls processes.
• Test AI-enabled team workflows, including alternatives to traditional workshops, and support training, adoption, and change while guiding teammates and peers where appropriate.
• Maintain delivery plans, track realized value against expectations, prioritize across tasks and stakeholders, communicate progress, and raise timeline or quality risks early.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level