Senior Product Associate - Identity
JPMorgan Chase & Co.•New York, NY
•$99,750 - $150,000
About The Position
Join Trust and Security, where your work helps protect customers and drives innovation in fraud risk management. You’ll be part of a collaborative team where your contributions make a real impact. As a Senior Product Associate in Identity, you play a critical role in developing and delivering identity solutions, including identity verification, identity lifecycle management, and digital identity externalization. You work cross-functionally with technology, design, and business partners to launch products that strengthen trust and improve customer experiences.
Requirements
- Minimum 3 years of experience in product management, business analysis, or related technology roles
- Experience working in cross-functional teams with technology and business partners
- Foundational knowledge of identity, data, security, or digital products
- Demonstrated organizational and problem-solving skills in a delivery environment
- Excellent written and verbal communication skills
- Bachelor’s degree
Nice To Haves
- Familiarity with technology products or financial services
- Exposure to digital identity standards and best practices
- Experience creating clear product documentation for cross-functional audiences
- Experience using data and user feedback to guide product improvements
Responsibilities
- Assist in developing and delivering identity product features by gathering requirements and writing user stories
- Support backlog management by organizing, refining, and prioritizing work with the team
- Coordinate with engineering, design, and business partners to implement features and resolve issues
- Track delivery progress, surface risks, and escalate blockers to maintain momentum
- Conduct market, user, and competitor research to inform product decisions
- Analyze data, feedback, and outcomes to identify improvement opportunities and guide iteration
- Prepare product documentation and provide clear status updates to stakeholders and team members
- Stay current on digital identity trends, standards, and best practices, and seek feedback to grow product skills
Benefits
- comprehensive health care coverage
- on-site health and wellness centers
- a retirement savings plan
- backup childcare
- tuition reimbursement
- mental health support
- financial coaching
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What This Job Offers
Job Type
Full-time
Career Level
Senior
