Senior Product Analyst

National Interstate Insurance Company•Richfield, OH

3d•Hybrid

About The Position

National Interstate is a leading commercial transportation insurer seeking a Senior Product Analyst to join their team. This role operates on a hybrid schedule out of the Richfield office, with a culture emphasizing connection, shared learning, and strong relationships. Employees are expected to be on-site four days a week (Tuesday-Thursday core days) with one remote day, determined by business needs. The Senior Product Analyst will lead the development of innovative products and solutions to drive growth and maintain competitiveness and profitability. This involves conducting market research, collaborating with various internal teams (underwriting, actuarial, claims, marketing, operations), analyzing data, developing product roadmaps, and ensuring successful product launches and support. The role also requires staying updated on industry trends and regulations, and may involve staff performance management. National Interstate is a member of Great American Insurance Group and is known for its specialized expertise in the transportation insurance industry.

Requirements

Bachelor’s Degree in Business, Economics, Statistics, or a related field.
Generally, a minimum of 13 years of related underwriting or product experience.
Advanced technical knowledge of insurance products and lines of business.
Demonstrates expert knowledge and understanding of industry laws and regulations.
Expert-level proficiency in interpreting competitive data and industry trends.
Advanced analytical skills with the ability to use data to inform decisions.
Demonstrated decision-making ability and customer-centric mindset.
Demonstrates excellent communication and relationship building skills.
Viewed as a senior resource on the Product team.
Provides technical advice and support to lower-level positions.

Nice To Haves

Completion of or continuing progress toward a professional designation preferred, including Associate in Underwriting (AU), Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Program in General Insurance (INS), Associate of Risk Management (ARM), Certified Licensing Professional (CLP) or other applicable designations.

Responsibilities

Leads the development of innovative products and solutions to drive premium volume growth and maintain the competitiveness and profitability of the product portfolio.
Leads comprehensive market research to identify trends, opportunities, and competitive landscape.
Collaborates with underwriting, actuarial, and claims teams to design innovative insurance solutions and develop product specifications, pricing strategies, and policy language.
Analyzes and interprets market data and customer feedback to identify opportunities for product enhancements and improvements and new product development.
Develops and oversees the execution of strategic product roadmaps to align with business objectives, incorporating detailed SWOT analyses to assess product viability and strategic positioning.
Drives the development and revision of product offerings, including rate adjustments, underwriting guidelines, and operational procedures.
Partners closely with marketing, business development, and insurance operations teams to ensure successful product launches and ongoing product support.
Leads the development and delivery of training programs regarding new products and product changes to internal teams and external agents.
Stays updated on industry trends, regulatory updates, and market shifts to ensure the product strategy remains forward-thinking and competitive.
May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
Performs other duties as assigned.