Senior Product Analyst, Secured Lending

Scotiabank • Toronto, ON

49d • Onsite

About The Position

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We continue to redefine what digital banking looks like by tackling new opportunities with curiosity, bold thinking, and the power of collaboration. Are you energized by data, problem solving, and building better client experiences? Do you want to help shape the future of Tangerine’s mortgage and lending business? If so, come join us and help redefine the Canadian banking landscape solving, and building better client experiences? Do you want to help shape the future of Tangerine’s mortgage and lending business? If so, come join us and help redefine the Canadian banking landscape!

The Product Analyst, Secured Lending plays a key role in supporting Tangerine’s mortgage and secured lending product strategy. You will partner closely with the Senior Manager Mortgage Product & Pricing, cross functional teams, and frontline leadership to deliver insights, improve processes, and support initiatives that drive acquisition, client experience, and portfolio growth functional teams, and frontline leadership to deliver insights, improve processes, and support initiatives that drive acquisition, client experience, and portfolio growth.

Requirements

• University or College degree in Business, Finance, Data/Analytics, Economics, or related field.
• Proficiency with Excel and PowerPoint.
• Strong documentation, presentation, and communication skills.
• Strong analytical and problem solving mindset with attention to detail solving mindset with attention to detail.
• Comfort working with diverse data sources and ambiguous information.
• Ability to manage multiple priorities and deliver high quality work quality work.
• Collaborative, curious, and eager to learn.

Nice To Haves

• Experience in financial services is an asset - especially lending, mortgages, product management, or analytics.
• Exposure to client journey mapping, process design, or campaign analytics is beneficial.
• Experience with data visualization tools (Tableau, Power BI) or analytics tools (SQL, Python) is an asset.

Responsibilities

• Support the development and optimization of strategies to grow new mortgage acquisition and deepen existing client relationships.
• Gather, analyze, and interpret data related to application volumes, funnel performance, client behavior, and campaign results to inform product decisions.
• Identify trends, risks, and opportunities through data driven analysis and provide clear recommendations to leadership driven analysis and provide clear recommendations to leadership.
• Map and analyze stages of the sales, fulfillment, and renewal journeys to uncover inefficiencies and propose improvements.
• Collaborate with frontline teams (e.g., MAMs, Renewals, Fulfillment) to understand operational realities and translate insights into solutions.
• Support digital and process enhancement initiatives focused on improving speed, quality, and client experience.
• Assist in the planning, coordination, and execution of product initiatives, rate promotions, marketing campaigns, and regulatory projects.
• Prepare business cases, project documentation, and requirements to support broader product objectives.
• Work with Technology, Risk, Compliance, Marketing, and others to ensure alignment and successful delivery of product enhancements.
• Build dashboards, presentations, and recurring reports to communicate results, insights, and opportunities to internal stakeholders.
• Contribute to leadership updates, monthly business reviews, and cross functional forums functional forums.
• Maintain strong documentation and tracking of ongoing work and initiatives.

Benefits

• Competitive benefits through Tangerine and Scotiabank’s programs, including pension and wellness resources.
• A flexible work environment that encourages authenticity, creativity, and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree