Senior Product Analyst/Product Specialist

Great American Insurance Group•Cincinnati, OH

5d•Hybrid

About The Position

The Senior Product Analyst/Product Specialist supports product development, compliance, and ongoing maintenance for ISO and Great American Insurance (GAI) commercial insurance proprietary products and the ISO Businessowners (BOP) product. The position contributes to countrywide and state-specific initiatives and engages with Business Units, Underwriting, Claims, Actuarial, IT, Legal, Data teams, and external commercial insurance organizations. Product Compliance supports competitive insurance products while ensuring regulatory compliance and state filing requirements across Property & Casualty lines of business. The role maintains ISO BOP product materials, including policy forms, notices, disclosures, advisories, and manuscripts; supports the development of innovative products; and helps create product specifications, pricing strategies, policy language, rate revisions, manuals, and procedures. It reviews and implements filings, coordinates responses to Departments of Insurance, and works with stakeholders to resolve issues affecting state approval or compliance. The analyst gathers and analyzes product data, evaluates competitor coverage, identifies product improvements, provides coverage expertise and recommendations, and monitors insurance publications and regulatory developments. The position also develops training and communications for product changes and partners with IT on operational system priorities and enhancements. Duck Creek knowledge is a plus. Employees are expected to work on-site at least two days per week, with the potential to work remotely up to three days per week. Core in-office days are Tuesday and Thursday, subject to business needs. Applicants must be authorized to work in the United States without current or future employment visa sponsorship.

Requirements

Bachelor’s degree or equivalent experience.
A field of study in Business, Economics, Statistics, or a related discipline.
Generally, 5 to 9 years of related underwriting or product experience.
Two or more years of product experience.
Excellent analytical skills, strong attention to detail, planning and organizational skills, and ability to meet deadlines.
Ability to work as a self-starter while contributing to team goals.
Must be authorized to work in the United States without current or future employment visa sponsorship.

Nice To Haves

Knowledge of Duck Creek.
May be pursuing or have completed a relevant certification, such as AU, CPCU, CIC, INS, ARM, CLP, or another applicable designation.

Responsibilities

Maintain the ISO BOP product, including policy forms, policyholder notices and disclosures, advisories, manuscripts, and other product materials.
Provide product support and help develop innovative products and solutions to grow premium volume and maintain portfolio competitiveness.
Collaborate with Business Units, Actuarial, Claims, Data, and Legal teams to design insurance solutions and develop product specifications, pricing strategies, and policy language consistent with regulatory requirements and company guidelines.
Develop product and rate revisions, manuals, and procedures.
Review, approve, and implement assigned filings; prepare filing documentation and coordinate responses to Departments of Insurance.
Work with Business Units, Legal, and Actuarial to resolve issues affecting state approval of forms and rates, and revise products or procedures to comply with new laws.
Gather and analyze data from various sources related to assigned products.
Identify opportunities for product enhancements and improvements.
Prepare summary analyses, make recommendations, and communicate findings to Business Units.
Provide coverage analysis, expertise, and direction regarding policy forms.
Conduct competitor coverage analyses and recommend coverage and forms strategies.
Monitor relevant insurance publications, including ISO circulars, for impacts to lines of business; identify emerging coverage issues, state regulatory concerns, and business-unit needs; and develop, implement, and communicate action plans and changes as appropriate.
Lead the development of training and communication materials and provide training on product and rate changes as needed.
Partner with IT on prioritization, implementation, and enhancements of operational systems to support effective and efficient production capabilities.
Research, document, and communicate complex compliance-related issues, and assist in resolving them.
Perform other duties as assigned.