Senior Product Analysis Engineer - Plainfield, IN
About The Position
The Senior Product Analysis Engineer is part of Medtronic’s Product Analysis function, supporting post-market investigation and technical evaluation of returned medical devices associated with customer complaints. The role works closely with Manufacturing, Quality, Research & Development, Supplier Quality, and global stakeholders to identify product performance trends, determine root cause, and support continuous product improvement. The position is based onsite in Plainfield, Indiana, with travel up to 10% as business needs require. The engineer performs technical analyses and investigations of returned products, including hands-on troubleshooting of mechanical, electrical, and electronic systems. The role interprets technical documentation and collaborates across functions to support product quality, manufacturing operations, and continuous improvement. It also supports departmental objectives, performance metrics, and engagement with global stakeholders.
Requirements
- Bachelor's degree and at least 4 years of engineering experience, or a master's degree and at least 2 years of engineering experience, or a Ph.D.
- For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Nice To Haves
- Experience troubleshooting mechanical, electrical, and electronic systems; performing failure analysis, root-cause investigations, returned-product evaluations, and customer-complaint investigations; and driving CAPA activities in a regulated environment.
- Ability to interpret technical drawings, schematics, engineering specifications, and manufacturing documentation to support product quality, reliability, and manufacturing issue resolution.
- Hands-on experience with electronics manufacturing processes, including hand-soldering, Surface Mount Technology (SMT), and fine-pitch electronic assemblies.
- Ability to identify and implement product, process, and test-method improvements through data-driven analysis, continuous improvement, and cross-functional problem solving.
- Experience collaborating with global cross-functional teams, suppliers, contract manufacturers, and external stakeholders within established quality systems and regulatory requirements.
- Working knowledge of analysis using multimeters, oscilloscopes, x-ray, measuring devices, and visual inspection.
Responsibilities
- Investigate returned products and customer complaints to identify failure modes, determine root cause, and document findings.
- Perform mechanical, electrical, and electronic troubleshooting.
- Analyze technical drawings, schematics, specifications, and manufacturing documentation to support product investigations.
- Perform hand-soldering and rework on surface-mount technology (SMT) and fine-pitch electronic assemblies as needed for analysis.
- Support production engineering activities related to testing methods, device specifications, and manufacturing process improvements.
- Evaluate supplier-related product issues and support engineering changes affecting production and product performance.
- Collaborate with Quality, Manufacturing, Research & Development, and global business partners to resolve technical issues and drive corrective actions.
- Monitor departmental metrics, maintain investigation throughput, and identify opportunities to improve processes, systems, and product performance.
Benefits
- Competitive salary and flexible benefits package
- Short-term incentive through the Medtronic Incentive Plan (MIP)
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Global well-being program (Simple Steps)
- Incentive plans
- 401(k) plan with employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
- Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
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What This Job Offers
Job Type
Full-time
Career Level
Senior
