Senior Product & Agile Coach
About The Position
The Senior Product & Agile Coach will provide hands-on coaching and change leadership as Enterprise Technology and Data moves from project-based delivery to a product-centric operating model. The role works directly with product teams and leaders to apply product principles in real delivery scenarios, adopt new ways of working, and mature product practices over time. It partners with Product Managers, Agile Coaches, Engineering leaders, and Enterprise Architecture to reinforce aligned practices, reduce friction, and accelerate adoption of the Product Operating Model. The position also supports the definition and implementation of product, agile, and DevSecOps standards across the delivery lifecycle. It translates operating-model principles into practical processes and tool configurations, facilitates training, and evaluates adoption through metrics and feedback. The role helps establish consistent, scalable practices across the product organization while identifying opportunities to improve delivery speed and product quality.
Requirements
- 5–7 years of experience in Product Management, Product Operations, Business Analysis, or Agile Delivery within a large enterprise environment.
- Strong understanding of Product Operating Models and product lifecycle management concepts.
- Excellent communication skills and ability to lead large-scale workshops.
- Strong understanding of agile methodologies, including Scrum, Kanban, and Lean, and frameworks such as SAFe.
- Hands-on experience with product and agile tools such as Jira, Miro, Airtable, and Smartsheet.
- Strong analytical and problem-solving skills, including the ability to turn complex processes into structured, scalable solutions.
- Experience in cross-functional environments collaborating with Product, Engineering, and Business teams.
- Detail-oriented, with a focus on quality, consistency, and continuous improvement.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Bachelor's degree with 7 years of related work experience.
Nice To Haves
- Relevant industry Agile and Product Management qualifications, such as AIPMM Certified Product Manager, Certified ScrumMaster (CSM), Certified Agile Coach (ICP-ACC), or SAFe Program Consultant (SPC).
- Experience driving large-scale organizational change by embedding new mindsets, ways of working, and operating models.
Responsibilities
- Coach teams as they move from project delivery to persistent product teams.
- Help teams apply product thinking, outcome-based planning, and continuous delivery improvement practices.
- Guide adoption of planning, funding, prioritization, and delivery methods aligned with the Product Operating Model.
- Reinforce practical product practices, including roadmapping, OKRs, backlog management, dependency management, and value measurement.
- Help teams navigate transition challenges and trade-offs, acting as a trusted change leader.
- Support adoption of product, agile, and DevSecOps standards and templates throughout the delivery lifecycle.
- Support the definition of Product Operating Model standards, including frameworks, governance structures, and product-lifecycle best practices.
- Translate product operating model principles into actionable processes and tool configurations, such as Jira workflows, intake processes, and prioritization frameworks.
- Develop and facilitate hands-on training workshops on product and agile principles.
- Identify gaps, inefficiencies, and inconsistencies in current product practices and recommend improvements to speed and product quality.
- Monitor standards adoption and effectiveness using defined metrics, iterating based on feedback and performance.
- Promote consistent, scalable, and repeatable ways of working across the product organization.
- Stay current with product management and agile trends and best practices, seeking opportunities for improvement and innovation.
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package.
- Medical, financial, and other benefits may be provided depending on the level and position offered.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
