Senior Processor

Planet Home Lending

4d • Onsite

About The Position

The Senior Processor is responsible for the gathering and review of loan documentation meets Federal, State, and Investor requirements to prepare for underwriting review and loan closure. As a Senior, this role mentors junior staff and assists with issue escalation.

Requirements

• High school diploma or equivalent required
• Minimum four (4) years of mortgage processing experience with a variety of investors (FNMA, FHLMC, FHA, VA, USDA)
• Knowledge of Regulation B compliance
• Experience with and ability to navigate agency guidelines
• Effective written and verbal communication skills
• Ability to collaborate effectively with team
• Working knowledge of mortgage loan documents, loan origination program and underwriting guidelines
• Demonstrates a commitment to quality customer service
• Strong attention to detail
• Well organized with the ability to multi-task
• Demonstrates strong time management skills with the ability to meet deadlines
• Works well with others
• Proficient in all compliance-related regulations including RESPA and TRID
• Strong mathematical skills
• Strong PC skills (MS Office products) and experience with mortgage origination systems.
• Encompass experience preferred.
• If applicable, maintain individual licenses as required per state regulations/SAFE Act

Nice To Haves

• Encompass experience preferred

Responsibilities

• Manages a pipeline of mortgage loans.
• Reviews file submissions for accuracy and completeness.
• Verifies that all required documents are properly located in the loan files.
• Performs initial review of income, credit report, and assets to ensure lender guidelines are met.
• Requests and follows up on all outstanding items with borrowers.
• Trains and mentor’s processor staff.
• Acts as issue escalation point of contact.
• Elevates issues to manager as needed.
• Maintains high level of customer service by being proactive in communicating with borrowers and team members.
• Provides clear, effective communication with borrowers and team members when completing file-related activities.
• Understands and ensures all compliance and regulatory requirements are adhered to according to federal and state laws and regulations as well as company guidelines.
• Submits completed loan package to Underwriter for review and approval.
• Submits completed loan package to Closing upon final review.
• Ensure the loan origination system is kept up to date with current and accurate information.
• Miscellaneous duties as assigned.

Benefits

• 3 comprehensive Cigna or Kaiser medical plans
• dental, and vision insurance
• short term and long-term disability insurance
• basic life insurance
• 401(k)
• 11 employer paid holidays
• supplemental benefits to include life insurance, critical illness and accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED