Senior Escrow Processor

Taylor Morrison•Scottsdale, AZ

2d•Onsite

About The Position

As a Senior Escrow Processor working for Inspired Title Services, a builder affiliate account to Taylor Morrison’s title company, you will be responsible for providing escrow and closing support to the Escrow Officers. This role involves a strong understanding of the concepts, practices, and procedures of the escrow/title industry. The Senior Escrow Processor will also mentor and train other escrow processors and assistants, and assist the branch manager with administrative tasks as requested. The position is considered non-exempt, meaning overtime pay is eligible.

Requirements

Two (2) years of escrow experience
Capable of exercising independent judgment while working in a fast-paced environment
Must be of high integrity, technical competence and high moral character
Strong communications skills – written, verbal, and listening
Highly proficient level of computer skills in title production and closing software (e.g. SoftPro, Ramquest, ResWare) including spreadsheet, word processing, and PowerPoint
Proficient in using communication tools such as phone and computer, including Microsoft Suite
Ability to manage key timeframes and strict deadlines
Deliver outstanding customer service through clear verbal and written communication, collaborating effectively with both internal and external customers
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with customers, co-workers and higher-level manager
Ability to sit or stand for long periods of time and move around work environment as needed
Comply with company policies and procedure

Nice To Haves

Preferable to be a notary public in state located

Responsibilities

Prepare tasking and send opening letters and “thank you” acknowledgements to all parties
Manage title commitment requests and updates to the proposed insureds in the timeframe and distribute to all parties
Order title commitments and distribute to all parties
Order and update payoff/assumption statements as requested
Clear title requirements
Open refinance orders
Receive builder report, order survey, contact the lender, obtain hazard insurance, enter basic order information on automated system
Order HOA information, schedule and coordinate times for closings
Monitor termite inspection requests and other required inspection information
Answer Customers’ questions and/or telephone calls concerning the administrative process of the parties’ transactions; and answer real estate agents’ questions and/or telephone calls concerning the status of their pending files
Assist with pre-closing files: Assure that all information is accurate and matches the original Purchase Contract, e.g. zip codes, property address, spelling of names, marital status of buyers, reading Surveys for encroachments, if any, etc
Support assigned closer as needed to prepare file for closing
Prepare receipts/deposits for all funds received from customers and/or lenders
Order wire transfers and provide wiring instruction
Send and receive the funding authorization with the lender
Balance file, disburse all funds and verify wires
Prepare copies for disbursement and closing transmittals
Assist Closer/Escrow Officer with final policy disbursement, as directed
Prepare and ship closing packages: Assure that each package is complete and properly signed by all parties
Prepare documents for recording in different Counties: Assure that documents sent for recording fulfill not only the Recording Regulations, but also the Lenders' requirements, verify legals and acknowledgements
Distribute Loan and Owners' Policies and recorded documents to the buyer and lender
Verifying all tasks are complete
Manage Check Audit lists
Works on problems of moderately complex scope where action requires a review of a variety of factors
Mentor/train other escrow processors and escrow assistants.
Assist branch manager with administrative tasks as requested
Perform other duties as assigned