Sr. Process Improvement Spec.

Cook Children's Health Care System•Fort Worth, TX

About The Position

The Senior Process Improvement Specialist works collaboratively with teams and department leaders throughout Cook Children Healthcare System (CCHCS) to demonstrate the organization’s values and achieve Our Promise through process improvement initiatives and programs. Serving as an internal expert, consultant, and organizational process improvement champion, this specialist leads departmental and cross-functional teams and coaches and mentors Green Belts throughout continuous improvement efforts using Lean, Six Sigma, and other effective strategies and methodologies. The role facilitates the identification, understanding, and improvement of process issues using appropriate quantitative and qualitative tools. The specialist also assists with developing and delivering process improvement training and education. As an agent of change, the specialist helps foster a culture of continuous operational excellence and adoption of process improvement principles. The role is expected to obtain applicable Lean Six Sigma certifications needed to perform its functions.

Requirements

  • Bachelor’s degree in Engineering, Business, Nursing, or another clinical discipline.
  • At least 5 years of proven experience in process improvement using Lean and Six Sigma.
  • Lean Six Sigma Black Belt Certification is required.
  • Proven problem-solving experience and advanced analytical and statistical methods.
  • Strong communication, facilitation, and collaboration skills, with demonstrated ability to lead multidisciplinary groups.
  • Experience training and mentoring Six Sigma Green Belts and other resources.
  • Ability to engage employees at all levels and obtain leadership buy-in.
  • Professional credibility and a proven record of performance.
  • Flexibility and ability to manage shifting priorities and timelines.
  • Demonstrated understanding and application of MS Word, PowerPoint, Excel, Visio, and Minitab.

Nice To Haves

  • Master’s degree.
  • Healthcare experience.

Responsibilities

  • Lead departmental and cross-functional process improvement teams and initiatives.
  • Consult and serve as an internal process improvement expert and organizational champion.
  • Coach and mentor Green Belts and other resources throughout continuous improvement efforts.
  • Use Lean, Six Sigma, and other effective strategies and methodologies to improve processes.
  • Facilitate the identification, understanding, and improvement of process issues using quantitative and qualitative tools.
  • Assist with developing and delivering process improvement training and education.
  • Help foster a culture of operational excellence and continuous improvement.
  • Obtain applicable Lean Six Sigma certifications needed to perform the job functions.
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