Senior Principal Engineer, Solutions Architecture

Dell Technologies•Round Rock, TX

About The Position

Dell is seeking a Solution Architect to join its Customer Solution Center team in Austin, Texas, as part of Global PreSales. The Customer Solution Centers help customers gain confidence that proposed solutions and architectures will meet their IT requirements and service level objectives. The role focuses on leading-edge server, storage, and networking technologies and building systems that help customers make informed decisions about high-performance computing requirements. The architect will work with worldwide specialists and customers across industries including academia, life sciences, manufacturing, and finance, supporting Dell’s global sales business.

Requirements

  • Bachelor’s degree and 10 or more years of experience in a relevant role.
  • Strong experience with Red Hat Linux, Ubuntu, and SUSE Linux.
  • Strong knowledge of AMD high-performance computing.
  • Knowledge of storage concepts including VSAN, NAS, SCSI, RAID, storage groups, and volumes.
  • Exceptional technical, verbal communication, and presentation skills.

Nice To Haves

  • Experience in complex customer environments, especially involving core Dell technology offerings.
  • Good scripting abilities.
  • Hands-on and architecture experience with Windows and VMware.
  • Experience with high-speed network components and InfiniBand switching.
  • Experience with clustering software such as Bright Cluster Manager and job schedulers such as Slurm and PBSPro.
  • Experience with parallel file systems such as Lustre and BeeGFS.
  • Experience with NFS storage systems such as PowerScale.
  • Experience with container management platforms such as Kubernetes, Docker, and Singularity.

Responsibilities

  • Deliver proofs of concept, technical briefings, and architectural design sessions to customers and partners, meeting and exceeding customer expectations.
  • Serve as a subject matter expert in data center infrastructure, with a focus on servers, high-performance computing, and hyperconverged solutions.
  • Work with sales and product teams to provide feedback and suggestions for improvement, assess competitive strengths and weaknesses, and support lab inventory and planning for upcoming product releases.
  • Support Customer Solution Center communications by documenting assigned solutions and success stories using blogs, social media feeds, and similar channels.
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