The Senior Principal Architect provides strategic technology leadership across client, distribution and enterprise engagement platforms, helping shape the firm’s future technology landscape. The role defines architecture roadmaps, guides platform strategy and establishes target-state capabilities that support business growth and evolving client needs. As a trusted advisor to senior business and technology stakeholders, the architect influences key technology decisions and ensures alignment with enterprise architecture principles and business objectives. The role requires deep expertise across CRM, marketing automation, digital experience, content, data, integration and AI-enabled platforms. It leads complex transformation initiatives and drives business outcomes, while helping modernize the platforms and capabilities that support client relationship management, marketing automation, digital engagement and client servicing globally. The Client Engagement Platforms team is responsible for the strategy, architecture and evolution of the firm’s customer engagement technologies. It works with business, product and technology stakeholders to modernize customer engagement capabilities and evaluate emerging technologies, including AI-enabled solutions.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed