The Senior Principal Architect provides strategic technology leadership across client, distribution and enterprise engagement platforms, helping shape the firm's future technology landscape. The role defines architecture roadmaps, guides platform strategy and establishes target-state capabilities that support business growth and evolving client needs. As a trusted advisor to senior business and technology stakeholders, the architect influences technology decisions and ensures alignment with enterprise architecture principles and business objectives. The position requires deep expertise across CRM, marketing automation, digital experience, content, data, integration and AI-enabled platforms, as well as the ability to lead complex transformation initiatives and drive business outcomes. The Client Engagement Platforms team is responsible for the strategy, architecture and evolution of customer engagement technologies, including platforms for client relationship management, marketing automation, digital engagement and client servicing. It works with business, product and technology stakeholders to modernize these capabilities and assess emerging technologies, including AI-enabled solutions.
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Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed