Senior Pricing and Contracts Coordinator

Teleflex•Durham, NC

About The Position

As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose. At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com. Global Functions – The Corporate division is the central operating unit of the company; setting strategy and policy and providing business development, finance, human resources, information technology, investor relations and legal support to the businesses. The global Company headquarters is located just outside of Philadelphia in Wayne, PA. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Requirements

2+ years of experience in contracts, pricing, or commercial operations in a healthcare or medical device environment.
Demonstrated experience with IDN contracting, GPO structures, or health system pricing in a contract administration or pricing operations role.
Proficiency in Microsoft Office (Word, Excel, Outlook); hands-on experience with SAP, Salesforce, Vistex, or comparable ERP/CRM platforms required.
Strong analytical skills with the ability to interpret complex contract structures, pricing tiers, and eligibility requirements.
High attention to detail with the ability to manage competing priorities and meet deadlines in a fast-paced environment.
Strong written and verbal communication skills; ability to work effectively with Corporate Accounts, Sales, and cross-functional stakeholders.

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, Finance, or a related field preferred; Associate’s degree with equivalent experience considered.
Familiarity with IDN membership structures, facility hierarchies, and health system affiliation models.
Experience supporting a Corporate Accounts, National Accounts, or Strategic Accounts team in a contract or pricing capacity.
Knowledge of chargeback processes and distributor contract administration in a medical device or healthcare environment.
Demonstrated ability to work independently and provide informal guidance to peers.

Responsibilities

Serve as the primary Contract Services resource supporting the Corporate Accounts team for the end-to-end administration of IDN agreements, including contract setup, pricing configuration, amendments, and renewals.
Enter and maintain IDN contract terms, pricing tiers, product eligibility, and customer information in contract management and ERP systems (e.g., SAP, Salesforce, Vistex) with a high degree of accuracy.
Review and interpret IDN agreement structures, including tiered pricing, volume commitments, and multi-facility configurations, to ensure accurate system setup and compliance with approved terms.
Lead validation of IDN customer eligibility against membership rosters, GPO affiliations, and contract terms; independently resolve complex or ambiguous eligibility scenarios.
Reconcile discrepancies related to facility IDs, health system affiliations, and pricing eligibility in coordination with the Membership team.
Monitor roster changes, facility additions, and system affiliation updates to ensure contract and pricing records remain current and accurate.
Maintain complete and audit-ready electronic records for all IDN contracts, pricing approvals, amendments, and supporting documentation.
Lead preparation of audit response packages related to IDN agreements and ensure documentation meets compliance and records retention standards.
Identify and resolve data discrepancies in contract or pricing records; escalate systemic issues with recommended solutions.
Act as a primary liaison between Contract Services and the Corporate Accounts team, supporting field-level contract inquiries, pricing questions, and documentation needs with minimal Supervisor oversight.
Coordinate with Pricing, Membership, Chargebacks, and Customer Service teams to resolve IDN-related issues and ensure consistent contract execution.
Respond to escalated field sales and Corporate Accounts inquiries regarding IDN contract status, pricing terms, and eligibility with accuracy and timeliness.
Support cross-functional projects and initiatives as directed, including system implementations, IDN program launches, and process updates.