Senior Pricing & Contracts Administration Analyst

Isomedix Operations Inc. (US)•Mentor, OH

2d•$68,638 - $88,825•Remote

About The Position

The Pricing and Contract Administration Senior Analyst is responsible for implementation and accuracy of pricing for all US, Canada Facilities that are part of the AST business unit. Role provides support and information to STERIS Senior Management, Corporate Accounts, Sales, Marketing, and Site Operations and is responsible for gathering, analyzing, and interpreting data. Senior Analyst will be responsible for managing Internal & External Audit Requests. Responsible for preparing reporting that identifies patterns and trends to guide the strategies best suited for growth and Customer satisfaction. Senior Analyst must have a working knowledge of AST contracts, and be able to proactively identify opportunities to enhance STERIS pricing systems to meet evolving needs of the business. This is a fully remote role. This role requires U.S. travel. Approximately 5-15% travel annually, with occasional travel (about once every 1-2 months) to meet with Site Operations and attend pricing-related meetings.

Requirements

Bachelor’s degree required.
4+ years of experience in Customer Service or analytical role required.
2+ years of experience with a CRM required
Advanced proficiency in Excel required.
Residency in the U.S. Eastern Standard time (EST) zone.

Nice To Haves

Minimum of two years STERIS experience preferred.
Superior analytical, data interpretation and problem solving skills.
Demonstrate strong initiative skills.
Strong ability to articulate issues and ideas to all levels of the organization and provide meaningful insight to support decision makers. Must have excellent verbal communication and business writing skills.
Ability to think critically about proposed programs or process changes; determine downstream effects of changes and provide appropriate recommendations.
Ability to review an inquiry and prioritize, understanding which situations require urgency.
Demonstrate initiative by balancing multiple projects simultaneously, prioritizing and meeting deadlines, flexibility to adapt to changing priorities.
Must demonstrate ability to work independently in a dynamic environment; self-starter who knows and understands work requirements and proceeds with minimal supervision.
Build and maintain positive relationships with internal Customers as well as with members of one’s own team.
Demonstrate the ability to conceptualize and absorb information quickly.
Strong technical skills including an understanding of relational databases.

Responsibilities

Working as part of the Global Sales Operations Team to support and manage pricing inquiries.
Review pricing requests to ensure compliance with STERIS pricing policies and compliance with existing contracts.
Develop and maintain work instructions for the department.
Create ad hoc reports and utilize STERIS information systems to support pricing and contract data needs of STERIS Senior Management, Corporate Accounts, Sales, Marketing, and Internal/External Audit. Reporting needs include sales histories, contract pricing, terms and conditions, membership alignments, tier qualification and influences on contract performance at established cadence.
Provide recommendations and subject matter expertise to support proposed special pricing situations, promotions, and ability to implement.
Collaborate with STERIS Business systems and Transformation Team to develop solutions to support STERIS special pricing and contract initiatives.
Provide training support to Site Operations regarding Pricing Administration
Propose modifications to processes and systems to gain efficiencies and meet evolving needs of the business.
Proactively identify reporting opportunities for advanced analytics to enhance STERIS pricing systems to meet evolving needs of the business based upon knowledge of healthcare contracts, purchasing groups, and changes in the healthcare industry.
Coordinate and participate in special projects