Senior, Pre-Sales
About The Position
This role involves preparing and conducting remote demos alongside the sales team, acting as a technical resource and liaison between the sales force and customers or prospects. The position requires understanding customer needs and translating them into solutions using ORDERWISE. Key responsibilities include configuring solutions, participating in Proof-Of-Concept (POC) activities, assisting with tender requirements and submissions, liaising with Product Managers for product development input, and facilitating sales handovers to Professional Services. The role also includes conducting customer or prospect webinars. Additional reasonable duties and projects may be assigned.
Requirements
- Strong communicator with good customer facing skills, able to interact effectively at all levels within customer organisations.
- Strong ability to listen and empathy.
- Documented experience of giving customer presentations
- Knowledge of business process and practices in the requisite functional area.
- The ability to think creatively about business processes, map customer practices onto ORDERWISE, and to deliver effective solutions.
- The ability to work to deadlines, understanding the value and importance of milestone achievement.
- Ability to react quickly and to be dynamic.
Nice To Haves
- Some industry specific knowledge e.g. Supply Chain, Stock Centric Solution, Distribution, etc
Responsibilities
- Preparing and conducting demos along with Sales (mainly remote)
- Provides solutions to a diverse range of complex business problems
- Act as a technical resource and liaison between the sales force and customer or prospect.
- Understand customer needs, translate them into ORDERWISE
- Configuring & setting solutions based on customer requirements
- Involved in Proof-Of-Concept (POC) activities in order to assist sales in closing deals
- Involved in tender requirements and submission (sometimes)
- Act as a liaison with the Product Managers to discuss potential product development, provide input to new product development, receive output from product development
- Act as a liaison with Professional Services to describe the solution sold (Sales Handover)
- Conduct customer or prospect webinars.
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
