Senior Pre-Processor

Eagle Title LLC•Severna Park, MD

22h•Onsite

About The Position

Eagle Title is an award-winning, fast-paced title company seeking a highly experienced, solutions-oriented Senior Title Processor. This role is designed for a top-tier processor who operations with a high degree of independence, consistently delivers clean files, and confidently navigates complex or time-sensitive transactions without reliance on escalation. The Senior Pre-Processor serves as a resource – managing a full pipeline of files while elevating team performance through expertise, judgment, and proactive problem-solving. This role also operates effectively in a rapidly evolving environment, including the continued adoption of new technologies and AI-driven tools that enhance processing efficiency, accuracy, and client experience. What Sets This Role Apart: Independently manages complex, high-risk, or exception-heavy files. Resolves the majority of issues before escalation is required. Produces consistently clean closings with minimal post-closing corrections. Serves as a trusted resource and informal leader to other processors. Demonstrates deep working knowledge of Maryland-specific title requirements and practices. Thrives in a high-volume, fast-paced environment with competing priorities. Demonstrates a high level of adaptability, quickly adopting and effectively utilizing new tools, systems, and workflow enhancements as operations evolve.

Requirements

Highly independent, self-directed, and accountable
Thrives in a fast‑paced, deadline‑driven environment
Demonstrates an ability to quickly absorb and operationalize new tools, systems, and workflows, contributing to increased efficiency, accuracy, and scalability as the title industry evolves
Calm and composed under pressure
Exceptional attention to detail and critical thinking ability
Strong communicator with professional presence
Team-oriented with a willingness to support and elevate others
5+ years of senior level experience in residential title processing
Demonstrated ability to manage complex transactions independently
Strong knowledge of Maryland title practices and requirements
Proven track record of delivering clean, accurate closings
Advanced prioritization and time‑management skills
Forward‑thinking, proactive, and solutions‑oriented
Demonstrated integrity, teamwork, and reliability

Nice To Haves

Proficiency in Qualia preferred
Active notary preferred

Responsibilities

Manage residential title files from inception through closing with a strong emphasis on accuracy, urgency and ownership.
Independently handles high-volume and complex transactions, including files with tight deadlines or unique challenges.
Proactively identifies and resolves issues impacting processing, underwriting, or closing without reliance on management intervention.
Ensures all files are closing-ready on schedule, with minimal rework required post-closing.
Ensure full compliance with contracts, settlement statements, mortgages, deeds, title policies, and ALTA Best Practices
Exercise advance judgment in reviewing legal and financial documentation
Maintain strict confidentiality and adherence to security protocols.
Verify and manage all monetary amounts to satisfy mortgages, taxes, judgments, and other lien requirements with precision.
Serve as a steady, professional point of contact for agents, lenders, buyers, and sellers
Communicate proactively to prevent delays and manage expectations
De‑escalate high pressure situations with confidence and professionalism
Act as a go‑to resource for processors, offering guidance and problem-solving support
Assist in onboarding and mentoring and less experienced processors
Support team coverage during high‑volume periods or staffing gaps
Share insights, best practices, and process improvement ideas
Maintain accurate and timely updates in (Qualia)
Actively manage task lists and work‑in‑progress to prevent delays and overdue items
Identify recurring issues or bottlenecks and recommend process improvements
Consistently produce files with minimal post‑closing corrections or defects
Contribute to reduced escalations, improved cycle times and overall team efficiency
Maintain a high level of accountability for file quality and closing readiness