Senior Practice Technology Advisor

Ropes & Gray•Boston, MA

18h•Hybrid

About The Position

The Senior Practice Technology Advisor plays a key role in advancing the firm's practice technology initiatives by evaluating, implementing, and supporting innovative legal technology solutions within practice groups. The Senior Practice Technology Advisor works closely with practice groups, IT teams, and vendors to identify opportunities for technology adoption, conduct successful pilot programs, and ensure the seamless integration of new technologies into practice group workflows. This role requires a deep understanding of legal practice needs and the ability to translate them into effective technology solutions that enhance attorney efficiency and client service.

Requirements

Bachelor's degree required
8+ years of experience in legal technology, with at least 3 years focused on innovation and emerging technologies
Strong understanding of legal practice workflows and requirements
Demonstrated experience implementing and supporting AI-powered legal technology solutions
Experience designing and managing technology pilot programs
Experience with vendor management
Proven track record of successful technology implementation and user adoption
Experience in change management and technology training
Experience leading project teams
Demonstrated ability to maintain strict confidentiality of the firm's internal matters and client information
Proactive problem-solving mindset with the ability to anticipate issues and develop preventative measures
Strong strategic thinking and analytical skills with the ability to translate complex technical concepts into business value
Excellent project management abilities with experience leading cross-functional teams
Strong interpersonal skills with the ability to build relationships at all levels, from associates to partners
Exceptional communication skills, both written and verbal, with the ability to adapt messaging to different audiences
Ability to manage multiple competing priorities and adapt to changing demands
Proven leadership capability
Customer service-oriented approach with a focus on user experience and adoption

Nice To Haves

Experience in a large law firm environment
Experience with generative AI platforms and their application in legal workflows
Familiarity with contract analysis tools, document management systems, and matter management platforms
Knowledge of project management methodologies

Responsibilities

Proactively identify, evaluate, and recommend innovative legal technology solutions
Work alongside practice groups to identify technology improvement opportunities
Design and execute comprehensive pilot programs for new legal technologies
Collaborate with team members to establish pilot success metrics
Coordinate cross-functional implementation teams, including IT, Legal Knowledge Management, and practice group representatives
Provide expertise and oversight on complex workflow establishment
Follow established security and governance protocols during technology implementation
Build enthusiasm for technology adoption through demonstration of value
Develop training strategies while collaborating to educate attorney teams on available technology
Review adoption metrics gathered by the team and collaborate on improvement strategies
Provide advanced technical support and coordinate with vendors for resolution when necessary
Partner with team members to identify adoption optimization opportunities
Lead project teams for technology implementations and special initiatives
Foster knowledge sharing within the team through collaborative approaches
Establish and maintain relationships with technology vendors
Negotiate vendor agreements in collaboration with the Director and Procurement
Collaborate with team members on tracking vendor updates and testing
Advocate for firm needs with vendor product development teams