Senior Practice Performance Coordinator

UnitedHealth Group•Cypress, CA

7d•$24 - $43•Hybrid

About The Position

The Senior Practice Performance Coordinator plays a pivotal role in driving provider performance and quality improvement initiatives across the organization. This senior-level position provides advanced support to the Practice Performance Consulting team, leads complex data analysis efforts, mentors junior coordinators, and contributes to strategic planning and execution. The ideal candidate is a proactive problem-solver with solid analytical skills, healthcare experience, and the ability to lead cross-functional initiatives that enhance provider engagement and outcomes. This will be a Office-Based role working 2 days a week in the office and 3 days out in the field or home.

Requirements

1+ years of experience in healthcare administration, quality improvement, or medical office operations
Proven experience conducting chart reviews and interpreting healthcare data
Advanced knowledge of HEDIS, STAR, and Risk Adjustment programs
Proficiency in Microsoft Office Suite, population health platforms, and data visualization tools
Driver’s License and access to a reliable transportation

Nice To Haves

Proven solid leadership and mentoring skills
Proven excellent communication, presentation, and interpersonal skills
Proven ability to manage multiple priorities and lead cross-functional initiatives in a fast-paced environment

Responsibilities

Conduct advanced chart reviews to identify documentation gaps, coding accuracy, and opportunities for quality measure improvement
Analyze provider performance data from platforms such as Cozeva and DataCore to identify trends and recommend targeted interventions
Coordinate and lead logistics for high-impact provider training sessions, including curriculum development and post-training evaluations
Maintain and enhance internal dashboards and databases used for performance tracking and reporting
Mentor and train Practice Performance Coordinators, providing guidance on best practices and quality standards
Collaborate with leadership to develop and refine workflows, action plans, and strategic initiatives aimed at improving HEDIS, STAR, and Risk Adjustment performance
Serve as a liaison between Practice Performance Consultants and other departments (e.g., Quality, Compliance, IT) to ensure alignment and data integrity
Lead special projects focused on provider engagement, performance optimization, and regulatory compliance
Present performance insights and recommendations to internal stakeholders and leadership teams
Monitor regulatory changes and industry trends to inform internal practices and training content