Senior Practice Manager

Intermountain Health

1d•$45 - $69

About The Position

The Senior Practice Manager provides leadership and fosters accountability across ambulatory care operations. The role supports patient and caregiver safety, care quality assurance, patient experience, equity, access to care, financial stewardship and budget management, caregiver engagement, and growth. The manager makes employment decisions, including hiring, performance evaluations, coaching, and corrective action, and supports ancillary services such as human resources and information systems. The position typically collaborates with 10–30 physicians and/or APPs and 23–60 caregivers, and oversees approximately 3–7 clinics. It may involve managing multiple specialties across a market, requiring some to moderate travel. The role may oversee 1–4 direct leader reports and is responsible for leading and fostering their development.

Requirements

Leadership experience and a demonstrated ability to inspire and motivate others to create a culture of accountability and teaming.
Ability to develop a vision for a practice and execute plans to achieve it.
Experience working in a matrixed organization and ability to influence non-direct reports to meet department goals.
Effective communication and interpersonal relations skills.
Ability to direct, supervise, and coach front office staff.
Strong computer skills, including proficiency in word processing, spreadsheets, and advanced computer applications such as databases or presentations.
Ability to problem-solve and address issues raised by physicians, employees, and patients.

Nice To Haves

Bachelor’s degree in a related field.
Five years of leadership experience in a healthcare setting.
Two years of leadership experience over multiple departments, budgets, and leaders.

Responsibilities

Lead ambulatory care operations and foster a culture of accountability.
Support patient and caregiver safety, care quality, patient experience, equity, and patient access.
Provide financial stewardship, including budget management, and support caregiver engagement and organizational growth.
Make employment decisions, including hiring, performance evaluations, coaching, and corrective action.
Support ancillary services such as human resources and information systems.
Develop a vision for the practice and execute plans to achieve it.
Direct, supervise, and coach front office staff.
Lead and foster the development of direct leader reports.