Senior Practice Director
About The Position
The Senior Practice Director will own and drive growth for Netwoven’s Business Applications practice, focused on Microsoft Dynamics 365, Business Central, Copilot, Copilot Studio, and AI-powered solutions. The role is accountable for sales targets, pipeline development, channel relationships, and converting opportunities into client engagements. Working with delivery teams, the company sales organization, and channel partners, the director will help clients understand how Microsoft Business Applications and AI can improve finance, operations, sales, and service outcomes. The role includes identifying practical, measurable AI use cases and turning them into successful projects that deliver business value. The ideal candidate understands Microsoft’s Business Applications and AI ecosystem, how AI and agents can be applied to ERP and CRM data, and how to communicate AI’s business value and practical considerations to senior leaders. They will also understand data quality, security, governance, and measurable outcomes when taking AI solutions from proof of concept through production.
Requirements
- Proven success selling Microsoft Dynamics 365 and/or Business Central, with measurable sales results.
- Experience selling AI, automation, or data solutions beyond traditional ERP or CRM implementations.
- Experience owning a sales target and pipeline for a practice, solution area, or business.
- Strong relationships within the Microsoft Dynamics ecosystem and experience selling through channel partners.
- Credibility selling to CFOs, COOs, and senior finance and operations leaders.
- Solid Dynamics knowledge and the ability to understand customer requirements and help shape solutions.
- Experience working with onshore and offshore delivery teams.
- Understanding of data quality, security, governance, and measurable outcomes when taking AI solutions from proof of concept through production.
Nice To Haves
- Experience with manufacturing, acquisition-driven organizations, or complex multi-entity environments.
- Microsoft certifications in Dynamics 365 or AI.
- Business Central migration experience.
- Exposure to regulated industries or GCC High.
Responsibilities
- Own the Business Applications practice sales targets, including bookings, revenue, pipeline, forecasting, and growth.
- Grow revenue and pipeline across Dynamics 365, Business Central, Copilot, Copilot Studio, and related AI solutions.
- Lead with AI in client conversations and identify high-value business use cases.
- Develop opportunities through direct sales, internal sales collaboration, channel partnerships, targeted campaigns, outreach, and strategic account development.
- Build and expand relationships with Microsoft and channel partners, including Microsoft-funded assessments and AI proof-of-concept opportunities.
- Lead pursuits and close deals with CFOs, COOs, finance leaders, and operations leaders.
- Grow existing accounts through renewals, expansion opportunities, AI adoption, and support services.
- Bring packaged Dynamics 365, Business Central, and AI offerings to market and help shape future offerings based on customer demand.
- Work with delivery leadership to shape commercially viable solutions that deliver measurable client outcomes.
- Partner with delivery teams to ensure solutions are appropriately scoped, estimated, staffed, and positioned for successful delivery.
- Help clients progress AI initiatives from proof of concept to production and ongoing managed solutions.
- Use AI in day-to-day sales activities, including account research, proposals, opportunity development, and forecasting.
- Explain complex AI, ERP, and CRM concepts in clear business terms to executive stakeholders.
- Track practice performance, pipeline health, revenue, and gross margin through regular business reviews.
Benefits
- Comprehensive health, dental, vision, and life insurance.
- 401(k) and HSA options.
- Unlimited Paid Time Off (PTO) and paid holidays.
- Professional development opportunities and employee recognition programs.
- A fun, friendly, and supportive work environment committed to work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
