Senior Portfolio Administrator
About The Position
The Senior Portfolio Administrator is part of PNC's Private Banking organization and is based in Cleveland, Ohio. The role is responsible for consistent, compliant administration of PNC Private Bank Investment Management, IRA, and other non-trust accounts. The administrator applies governing documents, state law, and AMG policies and procedures, completing account reviews and administrative activities and resolving routine issues of increasing complexity. The role uses PNC Private Bank systems to support investment management for a portfolio of accounts with relatively low complexity and fiduciary risk. Depending on the business segment, the role may also support investment management through investment-related and administrative activities. The administrator collaborates with internal partners to resolve problems and escalate anticipated or known account and client issues. The role may also contribute operational knowledge to technology or product design, development, and testing, including identifying defects, documenting them, and suggesting enhancements. PNC describes this as an in-office role and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. Candidates must demonstrate customer focus and effective risk management. The position is incentive eligible, with incentive payments based on company, business, and/or individual performance.
Requirements
- Typically, a university or college degree and 2 or more years of relevant professional experience.
- In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
- Demonstrated appropriate knowledge, skills, and abilities for the role.
- Customer focus and ability to make customer needs and satisfaction primary considerations when making business decisions and creating customized solutions.
- Ability to assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.
Nice To Haves
- Decision making
- Finance strategy
- Investment management
- Knowledge of legal practices
- Real estate settlements
- Revenue recognition
- Risk assessments
- Account management
- Accuracy and attention to detail
- Effective communications
- Fiduciary responsibilities
- Problem solving
Responsibilities
- Administer assigned accounts in accordance with governing documents, state law, and AMG policies and procedures.
- Complete administrative account reviews and activities and resolve routine issues of increasing complexity.
- Use PNC Private Bank systems to support investment management for a portfolio of accounts with relatively low complexity and fiduciary risk.
- Perform investment support and administrative activities for the investment management business, depending on the business segment.
- Collaborate with internal partners to solve problems and escalate anticipated or known account and client issues and concerns.
- As needed, participate in technology or product design, development, and testing; identify and document defects and suggest enhancements using operational flow and product knowledge.
- Execute account administration for PNC Private Bank Investment Management, IRA, and other non-trust accounts in compliance with legal and fiduciary regulations, policies, and procedures.
Benefits
- Medical and prescription drug coverage, with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plans
- Dependent care reimbursement account
- Back-up child and elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs that are fully paid
- Wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Senior
